Re: Sims 3 Pets EP not working on Windows 10
Did you go to the "Expansions & Stuff" tab and make sure Pets is ticked?
Also, if you have to uninstall make sure you back-up your "Saves" folder. This will make sure you don't lose your games!
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Yes I went to check to make sure it was clicked, but it no longer shows up in my list, it is just gone! Not only that but out of desperation I thought maybe I just needed to download it again, even if I had to pay for it a second time. But when I tried to find it to download I came up empty. No one seems to remember hat it ever existed. I am frustrated and confused.
@gigglesrclean Try repairing the game in Origin: open your game library, right-click on the Sims 3 icon, and select Repair. If that doesn't fix it, try clearing Origin's cache, and if that doesn't work either, uninstall Origin "the hard way" and reinstall it.
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
https://help.ea.com/en-us/help/origin/origin/manually-uninstalling-origin/
If these steps don't help, please contact EA customer support and ask what happened to your pack.
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