specs:
MacBook Pro (Retina, 13-inch, Late 2013)
2.4 GHz Intel Core i5
4 GB 1600 MHz DDR3
Intel Iris 1536 MB
Number: 0
Name (driver): Intel Iris
Name (database): Intel Iris [Found: 0, Matched: 1]
Vendor: Intel
Chipset: Vendor: 8086, Device: 0a2e, Board: 00000000, Chipset: 0000
Driver: display, Version: 0.10.0.11360, GUID: 40C1B248-9D7D-4A29-D7B7-4CD8109F3D5D
Driver version: 11360
Monitor: DISPLAY
Texture memory: 1536MB
Vertex program: 3.0
Pixel program: 3.0
Hardware TnL: 1
currently i only have the base game installed, i have EP seasons and late night, ive read late night is a bit of trouble so i would honestly just be happy if seasons works..
the error i get is the "unknown error ocurred"
thank you so much for your help
@amandav101 I take it after your most recent clean uninstall, you've installed the base game only, no packs? (If that's not the case, please do another clean uninstall and reinstall only the base game.) Please also run the Super Patch again, if you haven't since this latest install. Running it later will undo the .sgr edits (as will letting the launcher patch), which is why the order is important.
Speaking of those edits, you'll need the ones for your Intel Iris 5100. Your deviceconfig shows the card isn't currently recognized, so you'll need to edit both graphicscards.sgr and graphicsrules.sgr to add the relevant text. You can find it here:
https://bluebellflora.com/2018/07/24/sims-3-mac-players-i-need-your-help/#Filesconfirmed
Once you've done this, restart your computer, and don't open anything aside from Sims 3. You don't even need Origin—just launch the game from Applications.
If it doesn't work, try bypassing the launcher.
https://bluebellflora.com/sims-3-how-to-bypass-the-launcher-on-a-mac/
If none of this works, please check deviceconfig again, and let me know whether it shows the current [Found: 0, Matched: 1], or it now has a Found: 1 value.
@amandav101 Your Mac has an Intel Iris 5100; I looked it up. There's an entry specifically for the 5100 on the page I linked earlier.
ok i then tried the option to bypass the launcher and i get a blue screen that says
"unable to start game
service initialization failed (0x0175dcbb)"
is this better or worst? ☹️
