Re: Sims 3 won't open: Alder Lake (Intel 12th-gen) CPU

@paulaasandra  Your dxdiag does show the error assocaited with 12th-gen Intel processors, but there's no way to tell whether these are from your most recent attempts to play or previous ones.  This is the error, in case you're curious:

Nombre de evento: APPCRASH
Respuesta: No disponible
Identificador de archivo .cab: 0

Firma del problema:
P1: TS3.exe
P2: 0.2.0.32
P3: 568d4bac
P4: TS3.exe
P5: 0.2.0.32
P6: 568d4bac
P7: c0000094
P8: 005511f2
P9: 
P10: 

The key here is c0000094 , the indicator of this exact error.  The first thing to do is find out if you're still seeing this error, so please launch the game one more time, then check the Reliability Monitor.  Hit Windows key-R and enter "perfmon /rel" without quotes, and you'll see a chart of errors and updates with a column for each day.  Today is on the right.

Look for an error that happened at exactly the time you tried to launch the game, and if you see one, right-click and select Show technical details.  The details will look a bit different than what's above, but you'd still see c0000094 in the info.  If you do, that means you haven't fixed the Alder Lake issue and need to try again; perhaps one of the other methods listed here will help:

https://answers.ea.com/t5/Technical-Issues-PC/Sims-3-won-t-open-Alder-Lake-Intel-12th-gen-CPU/m-p/11528168#M250997

Keep in mind you need to apply the workaround to TS3.ex, without the W.

If you see a different error, please copy the info and paste it into a reply here.  If you see no error at all, please check back in an hour or so—the Reliability Monitor doesn't always update right away.  And if you still can't find anything, let me know; that's useful information as well.

Thank you a lot for your time and dedication to people like me who can't play the game.

It's 100% the 12th generation thing, but is there a step by step or something easy or exactly whre I can get what I need to do, also what workaround you mena (TS3.exe one)?

Thanks a lot.

@paulaasandra  In the post I linked before, I quoted Lazy Duchess's instructions for using the Alder Lake patch, and I linked instructions for the other two methods.  If you need more specifics than that, please let me know which method you're using and what step(s) you'd like help with.