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Re: Sims Medieval Redeem Code From Disc Version

I tried to register "The Sims Medieval" game and it said the code was invalid. This game as "only" ever belonged to me and it has not been used anywhere else. What can I do?

1 Reply

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    7 years ago

    @dragdil  You'll need to contact EA customer support so that someone can look into the code for you.  Perhaps you registered in on the Sims 3 store site, or maybe there's something wrong with the code, but only a support rep can tell you.  It would be helpful to have any proof of purchase or ownership (receipt; photos of disc, case, insert with code printed on it; etc.) you can find when you're chatting with support.

    https://help.ea.com/en/contact-us/