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EA_Spectre's avatar
EA_Spectre
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13 years ago

Re: two of my games have the same product code how do i fix it?

You can see both the base game and World Adventures in your Origin client, right?

Just right-click on the icon for the game in your Origin client. Choose "Show Game Details" to get to the Game Detail page where you can find the correct product code for both of them:

2 Replies

  • Anonymous's avatar
    Anonymous
    13 years ago

    thats where it says the same code as my world adventures on the base game

  • rumbutter's avatar
    rumbutter
    Hero (Retired)
    13 years ago

    at this stage i guess contact CS as they can deal with codes

    They can be found here: https://help.ea.com/contact-us
    Choose a category, a game and a platform for the contact options to show up.
    If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later.
    See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html

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