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Anonymous's avatar
Anonymous
13 years ago
Solved

two of my games have the same product code how do i fix it?

i'm trying to install the sims 3 base game i own and have on origin but the product code says it belongs to my sims wolrd adventures also on my origin account i had both cds and codes but its lost ri...
  • rumbutter's avatar
    rumbutter
    13 years ago

    at this stage i guess contact CS as they can deal with codes

    They can be found here: https://help.ea.com/contact-us
    Choose a category, a game and a platform for the contact options to show up.
    If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later.
    See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html

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