Re: unable to start game; service initialization failed (0x024e424f)

Hi, @puzzlezaddict,

I’m very happy for your attention. I’m in a place of very slow internet [200kb], and the loss of signal here it’s a constant, I’ll take more than 10days to get to download and reinstall ts3 and its packs, for this, any effort on trying to solve it another way, independently of the work, I accept it, because, the difficulties where I am are many. I don’t have the vc++2005 installed, I have it from 2010 forward. But I’ve stayed wondering, I used to press play -always- after three times the game entered: it was always like this: 3 times. The novelty is that now, the game doesn’t enter anymore. The friend who’s helping me at the MTS talked about an Options.ini file, the sensation is that after I press play, the sequence of initialization fails because the launcher system it’s not getting to find files such as “boot”, for example, as if it didn’t find the device of something, something logical, and not exactly a runtime library, I don’t know, something it’s out of order, or simply, the manager of the loading process isn’t finding the right pathway.. Indeed, I don’t know how the ea download manager works, I used to know the installshield, which was something that one could manage files and directing its installing, do you know how does the launcher mounts its initialization sequence? So I could know which files or library, something which could identify a failure of initialization, in that which happens right after the play? Which could also be responsible for the black screen not going further to the game and crashing instead.. it’s indeed only an observation, I indeed haven’t understanding on the issue.

Is there any way of I cleaning up the registry manually? I’ll upload a photo of how it’s installed in my hkey_ .

I do have the CCcleaner, and I’ve runned it [more than twice], but it didn’t solve. For having previous versions updated, such as patch1.69 from 2015 is it necessary downloading the vc++2005? Until a week ago, even though with all the problems, I got to play, after two hours, the game crashed, it was always like this, but it worked, this thing begun after a clean win10 reinstall due to a blue screen of death : it was a too strange problem, my desktop disappeared, right after a windows update: I was able to bring the desktop back, but it didn’t work anymore: all my apps and softwares didn’t open up anymore, so I had to make a clean windows install, and updated Windows it to what Microsoft tells me it’s its latest update and that it’s the done: and so, I’ve redownloaded and installed everything again through origin [TS3+EPs+SPs], and I’ve noticed it grouped up the packages in a different way from which it was used to do, usually, the first EP to be downloaded was the world adventures, and then the others, now they’re all out of the sequential order, the WA, for example, was like the 5th: I know this may be irrelevant, but a while ago, in dialogue with ea itself, it recommended me downloading these packages in sequence,  that they possessed a sequence, I don’t know if this may have something to do with what’s going on, or if it may have caused a mess in the registry, by what I’ve understood, these packages are integrant part of the base game exe. I find it strange, even though I turning off all the packs [I have all of them] and not being able to enter the game only with the TS3 base game, the blackscreen crashes even faster.

 It makes sense what you’ve said, and I’ll follow all the paths which you’ve indicated me, something I’ll do now, and returning here the fastest possible. I’ll download the vc++ you’ve indicated, install it, clean the registry, reboot, run a dxdiag again, attempt to enter in the game once more, then return here.

obs.: i've uploaded a pict. of how it's installed in my hkey_local_machine, where i've found 3 ts3base entries [i've marked it in blue], plus a 4th one in the Sims folder entry.. i've found this strange. In case the pict. doesn't load, there's a copy of it in the mts thread where i've also sought for help [x] 

Again, thanks for the support.

hi, @puzzlezaddict,
thanks for all your attention,
I've made everything you asked me, but it didn't work,
and in this sense, EA made a wrong download/install for me through Origin: yes, all my games are and were always downloaded through Origin Download Manager - this supercomplicated loader: the why the installing wasn't well-done I don't know =/ ..
Windows was reinstalled correctly, as well as Microsoft made its updates and installings correctly, as well as Steinberg [through its download manager, Steinberg Download Manager] made its downloads and installings of two softwares, way heavier and way more complicated than ts3 (cubase 10.5pro and wavelab10 -each one has more than 20GB-, just as other vsts plugins equally heavy), Adobe as well got to do its redownloads and installings and updates through its Creative Cloud correctly, and everything's working wonderfully fine, with no problems of audio neither video, no .dll problems, frameworks, etc., all the mentioned above are working perfectly in my machine, inclusive the own Windows[10pro x64], it's a good machine, as you can see through dxdiag, there's no problem of hardware, there's no problem of licenses, it's all original: only EA failed, as always =/

I've done a complete registry scanning with Norton, there isn't any registry problem nor viruses, except Origin's bad functioning - because it's something that was never different-, it's inexplainable what's happening.
If I haven't another way which can be tried anymore, I'll try to redonwload it once more, even though under extreme conditions, and I maybe have to do this at least three times, I don't know.., for liking so much something extremelly bad-made. If I were in my country I'd have better conditions of fighting, but here where I am it's not possible, but I'm very thankful for all your attention,

It was always like this, it were the users who fixed this game and turned it possible, and I'm very upset with EA.., if you have anything else which I could still try, I'd appreciate it, I'll stand by for today and tomorrow begin the reinstalling process, and see if the problem solves by itself.
thank you,
big hug.

@Nargum  Have you installed the 2005 x86 VC++ runtime?  If that didn't help, you can try moving your entire Sims 3 folder out of Documents\Electronic Arts; this will address any issues with the game's options.ini file or with other user content.

You can also try uninstalling and reinstalling .NET Framework 3.5, which Sims 3 uses as well.  Hit Windows key-R and enter "appwiz.cpl" without quotes, then click "Turn Windows features on or off."  The .NET runtimes should be listed at the top.  Click the box next to .NET 3.5 and let it uninstall, then restart your computer.  Repeat the process, except click the box to install, and restart again before trying to play.

Less likely to help, but also less time-consuming than a reinstall, is trying to play in a clean boot.

https://www.windowscentral.com/how-clean-boot-windows-10

If may (or may not) help to disable your antivirus as well, if you're looking for other things to try.

Still, I think a registry issue is the most likely culprit.  Your registry looks like it has more Sims 3-related entries than it should, or at least it has more than mine did the last time I installed using Origin.  I still think this may be a registry issue, and while uninstalling, cleaning the registry, and reinstalling may be a chore, there's a way to possibly save a lot of time:

• Copy the contents of the game's program files—as in, everything in the Origin Games folder or wherever the game is installed—to another location on your computer
• Move the pack folders (labeled EPx, SPx) out of the copy you made of the Sims 3 folder; you'll use them later
• Uninstall and remove all Sims 3-related entries from the registry
• Clear Origin's cache (again)
• Start downloading the base game, and pause the download
• Copy the Sims 3 folder from above into the install location
• When you resume the download, Origin should verify the files and finalize rather than redownloading all the game data

You can repeat the process for each pack, but it's a good idea to verify that the base game works first.

By the way, Origin downloads content in the order it feels like using.  Given the way an Origin install is structured, it shouldn't have any effect on your ability to play.