Re: Whenever I open up the sims 3 client it doesnt let me log in with my account.

I can't log in on the 2nd page. When you're actually in the game, keep saying wrong password. I'v e changed my password 3 times, is Origin not connected with EA??

I actually have this problem too

on the second page u displayed the log in option is not even there for me....

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@Coolvski wrote:

I can't log in on the 2nd page. When you're actually in the game, keep saying wrong password. I'v e changed my password 3 times, is Origin not connected with EA??

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Try clearing your IE Browser cache.

There's also a file in documents\electronicarts\thesims3\downloads that has your email address as file name. Delete that.

If that doesn't help, get in touch with a customer support game advisor

Game advisors can be found through live chat.

1. https://help.ea.com/en/contact-us/ 
2. Set your language to US at the bottom
3. Click on Contact a game advisor 
4. Describe your issue with a few words
5. Click on Find a Solution
6. Select Product: ex: The Sims 3 or Origin
7. Select Issue Type: ex: Billing/Purchasing or Account Management
8. Select Platform: PC
9. Click Find solution
10. Scroll down and click I still need help
11. Click Chat Now to chat with a Game Advisor
    

With Pics here: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html

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@xxdemondayzxx wrote:

I actually have this problem too

on the second page u displayed the log in option is not even there for me....

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What is your base game version right now ?

Open the launcher and check the number in the lower left corner.

If you're not at 1.63, please update your game.

Manual links can be found here: http://answers.ea.com/t5/The-Sims-3/FAQ-Patch-1-63/td-p/67858/