Whenever I open up the sims 3 client it doesnt let me log in with my account.
Whenever I open up the sims 3 client it doesnt let me log in with my account.
Forum Discussion
I can't log in on the 2nd page. When you're actually in the game, keep saying wrong password. I'v e changed my password 3 times, is Origin not connected with EA??
@Coolvski wrote:
I can't log in on the 2nd page. When you're actually in the game, keep saying wrong password. I'v e changed my password 3 times, is Origin not connected with EA??
Try clearing your IE Browser cache.
There's also a file in documents\electronicarts\thesims3\downloads that has your email address as file name. Delete that.
If that doesn't help, get in touch with a customer support game advisor
Game advisors can be found through live chat.
- https://help.ea.com/en/contact-us/
- Set your language to US at the bottom
- Click on Contact a game advisor
- Describe your issue with a few words
- Click on Find a Solution
- Select Product: ex: The Sims 3 or Origin
- Select Issue Type: ex: Billing/Purchasing or Account Management
- Select Platform: PC
- Click Find solution
- Scroll down and click I still need help
- Click Chat Now to chat with a Game Advisor
With Pics here: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html
