Forum Discussion
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If you can not locate your registration code world adventures is on sale for $5.99 should you need a new copy
@BGH22 wrote:
If you can not locate your registration code world adventures is on sale for $5.99 should you need a new copy
before having to go down that road of re buying a game CS might be able to assist with it
if in the event you need to contact CS
1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Advisor
guide on how to contact CS
http://answers.ea.com/t5/Beta-Archive/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/2161281
@rumbutter wrote:
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Before having to go down that road of re buying a game CS might be able to assist with itThey lost their code and never registered the game so if they cant locate the code EA can't help tthem. @Andromache2013 already posted how to help them locate the code in their computer if they can find it
if they have proof of purchase the reps can sometimes assit with it , photocopy or picture of the game disk to verify ownership which can be attached to the chat via directions from the CS rep
@rumbutter wrote:if they have proof of purchase the reps can sometimes assit with it , photocopy or picture of the game disk to verify ownership which can be attached to the chat via directions from the CS rep
They said they bought it a while ago in a store and who keeps their receipts. I dont have mine. I bought my game back in 2009-2010. And if they bought the game used can't reregister it. I just posted the link of it on sale as a last resort if they can't get the code. $6 is a bargin if you have to replace it! Doesn't EA charge $10 to get a new code??
- @annecarien : as it happens, World Adventures IS registered on your account.
As far as I am aware, our CS charges for replacement disks under the warranty. Here's more information as to the specifics.
Note that this is the US warranty:
http://help.ea.com/uk/article/electronic-arts-warranty-policy/
