Hi @theerikaleigh,
did you update to Win 10 or reinstall the operating system ? Is this the same computer you played Sims on already and did you ever have issues with it ? Are you continuing with an existing save game or did you start over ? Are you using custom content or mods in your game ?
I updated to Windows 10 from 8.1. I did not play the Sims prior, I just downloaded it for the first time the other day and have yet to even be able to successfully save a character after about 15+ attempts. I do not have any saved games or data for the Sims. I have the 2 expansion packs that came with the game, but have not used them as I have not been able to run the game past creating a sim yet.
What do you have your graphics settings on ? Did you try tuning them down ?
