Thanks for all the info.I tried EVERYTHING, and definitely tried lowering graphics (had my geeksquad bf look it over). My computer can handle games like WoW but apparently not the Sims. I was afraid I would be denied a refund if I didnt get it fixed in time, so I no longer have the game. I am definitely looking for a game with less work and troubleshooting, so this was not for me.
Thanks again for all the assistance.
Hi @theerikaleigh,
When you go to this folder: documents\electronicarts\thesims3\ does that exist ? If so, did you try changing the rights on this as described here: http://sims4.crinrict.com/en/2015/08/game-already-running/ (ignore the actual error, just try what's under solution, for Sims 3 not 4)
