Just purchased the Sims 3 World Bundle, and received codes for Monte Vista and Hidden Springs. Tried on store.thesims3.com/myAccount.html and https://myaccount.ea.com/am/ui/payment-wallet/product-code , both don't work!
On https://store.thesims3.com/myAccount.html, clicked and no respond at all. Can anyone help??
This happened to me the other day. They tried to help, but ended up refunding me.
I contacted EA tech support and they said it can take up to 24 hours for the codes to sync with the servers. I’ll wait and see, but honestly this feels a bit long for a paid product. If it still doesn’t work, I may have no choice but to request a refund.
i have the same problem, did ea help already helped you? So yes what did they tell you to do?
The same thing happened to me. It's been over 24 hours the code just doesn't work on the Sims 3 store.
