I just bought and installed The Sims3 Island Paradise Limited Edition. I redeemed my limited edition content code in Origin and got nothing. When I tried to redeem it on the actual website it says the code has already been redeemed. How do I get my free content?
redeeming those codes at origin will render them useless and you will need to contact CS
They can be found here: https://help.ea.com/contact-us
Choose a category, a game and a platform for the contact options to show up.
If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later.
See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html
