As i went to play Sims3 which i havn't played in a while, it came up saying i have to install the game again. Sims3 had already been installed on my computer, but origin said that it was a completly different game and i had to put the redeem code in. When i put that code in, it said " This code has already been used". I know this as i installed the game to start with? Why cant i play my own games, on my own computer?
Where do you get the message ? When trying to activate on Origin or on installing on the blue window with the sims ?
For Origin
You don't need to re-register again. Simply login with your Origin account from the desktop shortcut of origin my games tab right click the gamne icon download If it's not there anymore, contact a game advisor
Installation window installing/reinstalling via disks contact CS
if in the event you need to contact CS
1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Advisor
guide on how to contact CS
http://answers.ea.com/t5/Beta-Archive/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/2161281
