Forum Discussion
It didn't work, I tried it multiple times because it wouldn't let me copy/paste, but each time this popped up.
@michelle_renee86 Just checking, but did you try to sign into the Sims 3 site using your Origin account credentials? If you'd bought the game outright through Origin, you'd be able to sign into the site without creating a new account. I think that's not how it works for people who just use Origin Access/EA Play to download the game, but I haven't tried that route.
At any rate, I'll ask if someone knows the answer. It might take a couple days to get a reply though, this being the weekend.
- 5 years ago
Yeah, I used my Origin/EA play, because I have the subscription.
- puzzlezaddict5 years agoHero+
@michelle_renee86 Yes, I understand, but did you try signing into the Sims 3 site using the email address and password you use for Origin?
- EA_Leeloo5 years ago
EA Staff (Retired)
Hey @michelle_renee86,
Like @puzzlezaddict mentioned, if you can confirm that you are logging in with the right account details but it's still not working, you can try this:
- Right-click on the game on your library > click on Game Properties
- You will find a CD Key there > copy it
- Go to thesims3.com, log in, and register the copied code
Hopefully, you can use the Exchange soon! 🙂
- Leeloo
About The Sims 3 Technical Issues
Recent Discussions
- 3 hours ago
- 7 hours ago
- 12 hours ago
- 16 hours ago