Forum Discussion

DreamiiMochi's avatar
DreamiiMochi
New Rookie
3 months ago
Solved

Need help getting the Sims 3 64bit for Mac OS

So I've been recently trying to play the sims 3 (32 bit) on my iMac but every time I open the game either it closes right away or it load then begins to flash white, and since I have history of seizures I have to quickly close the game. I have absolutely no clue as to how to open a case with EA to get the 64bit version for my Mac as I've researched and that seemed to be the only way for the sims 3 to work on newer Mac models.

Anything help!! Thanks!

crashing
mac
technical issues
  • puzzlezaddict's avatar
    puzzlezaddict
    2 months ago

    DreamiiMochi​  Yes, your computer can run the game fine.  To cut through a lot of potential issues at once, please create a new admin account on your Mac and try playing there.  When creating the account, don't link it to your Apple ID (you can skip that step).  Open the EA App and repair the game (Sims 3 > Manage > Repair), then see whether you can play.

    If that doesn't work, try forcing the game to launch in windowed mode.  Open Options.ini, in Documents > Electronic Arts > The Sims 3, click cmd-F and search for fullscreen, and set it to 0 (zero).

    And to be clear, you already have the 64-bit version installed, or it wouldn't open at all on your Mac.

6 Replies

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    3 months ago

    DreamiiMochi​  Let's make sure the game would actually run on your computer first.  For that, please click the Apple icon in the upper-left corner of the screen, select About This Mac, and post everything you see there, including the OS, except for the serial number.

  • DreamiiMochi's avatar
    DreamiiMochi
    New Rookie
    2 months ago

    Hi!! Sorry for the late reply, I recently moved states. However I checked and this is what I seen, I know there is a way to play it with my current os since I'll need the 64-bit version. But I have no idea how to get the 64 bit version.

    thanks!!

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 months ago

    DreamiiMochi​  Yes, your computer can run the game fine.  To cut through a lot of potential issues at once, please create a new admin account on your Mac and try playing there.  When creating the account, don't link it to your Apple ID (you can skip that step).  Open the EA App and repair the game (Sims 3 > Manage > Repair), then see whether you can play.

    If that doesn't work, try forcing the game to launch in windowed mode.  Open Options.ini, in Documents > Electronic Arts > The Sims 3, click cmd-F and search for fullscreen, and set it to 0 (zero).

    And to be clear, you already have the 64-bit version installed, or it wouldn't open at all on your Mac.

  • DreamiiMochi's avatar
    DreamiiMochi
    New Rookie
    2 months ago

    HI there!!! Thank so much!! Making the game run in windowed mode seemed to have helped it!! However there's another problem, sadly the game buttons aren't working when I load into a household? I'm unsure if it'[s due to the pink ui? Hopefully you can take a look and give me your insight?

    Thanks!! 
    Mochi/Kyuu

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 months ago

    DreamiiMochi​  The pink UI is odd and shouldn't be happening if you haven't installed a UI mod.  Do you have any accessibility features running on this computer?  Does this happen if you play immediately after restarting your computer, with nothing else open?  I can see in your screenshot that you have several other apps running alongside the game, most of which I wouldn't expect to interfere, but I can't be sure because one is missing an icon (I think).  Point is, test without all that.

  • DreamiiMochi's avatar
    DreamiiMochi
    New Rookie
    2 months ago

    Hihi!!! Thanks again for all your help!! Turns out the reason the buttons weren't working was due to the pink ui I was using.. Sadly I had to remove it and then the game worked perfectly!! Now I just have to figure out how to play the game with mods.. Since most mods don't tend to work with ver 1.70.

    Thanks again!

    Mochi/Kyuu

About The Sims 3 Technical Issues

Get help with issues in The Sims 3 from fellow Simmers.83,391 PostsLatest Activity: 3 minutes ago