Registering A Game
I am playing Sims 3 through my Origin/EA Play subscription. I was trying to use the exchange but it says I need to register the game. Is there a way to do that.
Forum Discussion
Yeah, I used my Origin/EA play, because I have the subscription.
@michelle_renee86 Yes, I understand, but did you try signing into the Sims 3 site using the email address and password you use for Origin?
EA_LeelooEA Staff (Retired)
Hey @michelle_renee86,
Like @puzzlezaddict mentioned, if you can confirm that you are logging in with the right account details but it's still not working, you can try this:
- Right-click on the game on your library > click on Game Properties
- You will find a CD Key there > copy it
- Go to thesims3.com, log in, and register the copied code
Hopefully, you can use the Exchange soon! 🙂
- Leeloo
@puzzlezaddict yes, I signed in through the sims 3 website. I had to it wouldn't let me sign in using the game launcher until after I signed into the website, for some reason.
@EA_Leeloo I already tried that, it didn't work.
- EA_Leeloo
Hey @michelle_renee86,
Apologies for the late response.
Just to confirm - since you own the game through EA Play - when you log into TheSims3.com does it show you own the game in this section on "My Page" (left of the screen, see image below)?
Also, you are logging in with the login details you're using for Origin, right?
- Leeloo
