Registration Issue "This code has already been used"
I tried using the 16-digit key from the Humble Bundle Origin Bundle in the Sims 3 redeem a code function because of another page in support stating that the 16 digit codes need to be redeemed via the redeem a code, however, nothing happened and now instead of the code referring me to the Sims 3 website when I try to redeem it in my Origin account, It links me to a different Origin page which tries registering the sims code into my account but when its registering, it then tells me that the code has already been used..
Hey guys,
sorry you all having troubles with the bundle. EA is aware of all the issues and is obviously still trying to resolve it. I have to admit that I don't know what the currint status is on this and I did not read this whole thread.
Make sure to monitor this thread for any news: http://answers.ea.com/t5/The-Sims-3/IMPORTANT-How-do-I-redeem-my-Humble-Origin-Bundle-code-for-the/m-p/1390706 and if you redeemed the code at the Sims3.com instead of Origin, only customer support can provide you with a new code.
I really hope this gets resolved soon.
I have actually found a solution to the used key problem if the key was initially redeemed via the Sims 3 website. The key that was given needed to be redeemed via origin and not the Sims 3 website. The origin client was supposed to provide the keys once the starter key was redeemed into Origin. If you redeemed you key via the Sims 3 website initially and now are getting the "This code has already been used" error, you can step in line to talk to a rep on EA Support and let them know that you had tried redeeming the code via the Sims 3 website, and they should be able to fix it. They were just able to fix it for me.. :womanvery-happy:
