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Anonymous's avatar
Anonymous
12 years ago
SolvedApproved

Registration Issue "This code has already been used"

I tried using the 16-digit key from the Humble Bundle Origin Bundle in the Sims 3 redeem a code function because of another page in support stating that the 16 digit codes need to be redeemed via the...
  • crinrict's avatar
    crinrict
    12 years ago

    Hey guys,

    sorry you all having troubles with the bundle. EA is aware of all the issues and is obviously still trying to resolve it. I have to admit that I don't know what the currint status is on this and I did not read this whole thread.

    Make sure to monitor this thread for any news: http://answers.ea.com/t5/The-Sims-3/IMPORTANT-How-do-I-redeem-my-Humble-Origin-Bundle-code-for-the/m-p/1390706 and if you redeemed the code at the Sims3.com instead of Origin, only customer support can provide you with a new code.

    I really hope this gets resolved soon.

  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved

    I have actually found a solution to the used key problem if the key was initially redeemed via the Sims 3 website. The key that was given needed to be redeemed via origin and not the Sims 3 website. The origin client was supposed to provide the keys once the starter key was redeemed into Origin. If you redeemed you key via the Sims 3 website initially and now are getting the "This code has already been used" error, you can step in line to talk to a rep on EA Support and let them know that you had tried redeeming the code via the Sims 3 website, and they should be able to fix it. They were just able to fix it for me.. :womanvery-happy:

    Spoiler