Hello all,
We've released a backend fix for this issue yesterday, at this time believe it to be resolved.
Thank you all for your patience while we worked towards a resolution.
I've merged a bunch of posts into this thread. EA is looking into this issue but hasn't stated when a fix will be available. Hopefully that's coming soon. This thread will be updated with any new info, so please keep an eye on it or subscribe: open the Topic Options menu above the first post on page one and click Subscribe.
In the interim, there's unfortunately nothing you can do on your end, that is unless you're one of the lucky few who can get the game to install through the other launcher (Origin or the EA App). You can have both installed on your computer at the same time; you just can't run both launchers at the same time. If you get an error when trying to launch Origin, restart your computer, or open the Task Manager and kill the EABackgroundService.exe.
@artmar852 @CriyinGhost @SpiderDragons @Taikarath @melissaotte96 @snapgamer2000 @leahmay74 @misslinglingxo @Szyrack @tribun333 @KatlynDeRouen19 @night0ceans
Hey, thanks!
Damn, i just throwed my last money on my pc to play that.
EA really shouldn't switch to a launcher where this problem apparently exists since a long time (saw the threads before)
WHY EA, I am a computer science student and would have been kicked out of my studys if i would provide an App without the MUST features.
And the worst thing is that I downloaded the EA app and it uninstalled Origin and now I can’t install Origin back because origin.com website redirects me to EA website 😭 EA app is *, the download button doesn’t work and even the “redeem code” doesn’t work. Origin worked just fine. But when I redeemed code to my sims 3 expansion it said that I can download it only from EA app so that was the reason whole I switched (involuntarily) to EA 😭 Why can’t I switch to Origin back?
I know right?
I will ask my lawyer if this is legit, to buy something and they not fullfilling the promises they made.
Not providing support.
That you can write a ticket but its said to never get an answer.
