PrinceBlitzenJr
1 month agoNew Novice
Server Down
Is the Sims 3 server down? When I launch the game from the EA App I just get a blue screen in the Launcher like this. What is going on?
For me it refuses to log me into my ea account in sims3 main menu, yesterday the issues started because some downloads weren't downloaded and then i noticed i wasn't logged in and said that there was a network issue (i was signed in, in ea app but not sims??) so i looked online, said it could be a password issue, mod issue, cache, repair, and so far nothing has worked :')
Hey there FairyLogan
This sounds like the live support team will need to check over your account and be sure everything looks correct there- here on the forums we aren't able to access your account details to take a look.
Please submit a help request here so live support can look into this further.
Hey, so today everything loaded and downloaded i was just patient, however now i cant log in through sims main menu or launcher, i changed my password and in ea it logs me in just fine, not in sims though. Password doesnt have special characters also. It tells me that either my email or password is wrong and im 100% sure its correct. I'm going to try live support now.
Update, live agent fixed the issue :)
how in the world did you ever get a live agent to fix the issue much less help you? I never have that luck and they always direct me to this. Then everything that has been suggested in hear I have already tried and it didn't work.