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Anonymous's avatar
Anonymous
11 years ago

service initialization failed (0x0175d824)

I've switched computers recently and re-installed all of my origin games onto my new computer. When I try to open the sims 3, I am able to get to the game launcher but when I click play I recieve this error: service initialization failed 0x0175d824. I've tried uninstalling and reinstalling, making sure the game is up-to-date, Windows is up-to-date, the Super Patch, removing my user files, clearing my cache files, defragging my computer. Its a new computer so there is plenty of hard-drive space and I'm the only user so I'm the administrator. Basically I've tried all the fixes that were listed here: http://answers.ea.com/t5/The-Sims-3/FAQ-Service-initialization-failed/m-p/65394#U65394

Any suggestions to get my game working? I'm super frustrated because I just want to play. 

Oh and other games on origin (Sim 2 ultimate) work just fine.

5 Replies

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    11 years ago

    This post may offer some info for you: http://answers.ea.com/t5/The-Sims-3/The-Sims-3-service-in-initialization-failed-0x0175d824/m-p/1747351#M92791

    Does your system meet the requirements below, specifically the video section?

    PC SYSTEM REQUIREMENTS
    OS: XP SP2 / Vista SP1 / Windows 7
    CPU: For XP 2.0GHz P4 processor or equivalent; For Windows Vista and Windows 7 2.4GHz P4 processor or equivalent
    RAM: For XP 1GB RAM / Windows Vista and Windows 7 1.5GB RAM*
    Hard Drive: At least 7.1GB of hard drive space with at least 1GB additional space for custom content and saved games
    Video: 128MB Video Card with support for Pixel Shader 2.0
    Supported Video Cards: Nvidia GeForce 6 series or better, and all NVidia G, GT, GTS, and GTX video cards. ATI Radeon™ series card 9500 series or better, and all ATI X, X1, and HD video cards; Intel® Graphics Media Accelerator (GMA): GMA 3-Series, GMA 4-Series
    Please note that the GeForce 6100 and 7100 cards are not supported.
    *For NVIDIA ION™ computers, the game requires at least 2GB RAM.

  • Anonymous's avatar
    Anonymous
    11 years ago

    I have a lenovo ideapad u530 touch. It seems to have all of the requirements. It does have windows 8 but that is the only thing that I see that would be different. The specs are as follows:

    Operating System: Windows 8.1, 64-bit

    CPU: INtiel 4th gen core i7

    CPU speed: 2.0GHz

    RAM: 8GB

    Hard Drive: 1TB

    Graphics: NVIDIA GeForce GT 730M

    I've checked the game website and it says that Windows 8 is compatible with the Sims3

  • Anonymous's avatar
    Anonymous
    11 years ago

    Hi Posted awhile ago about my game not working on my new computer saying there if a service initialization error. I have the all the system requirements on my lenovo U530 Touchscreen ultrabook. What else can I do to have the sims3 work on my computer?

  • Keep getting unknown error occured my sims 3 game will not play on macbook air yosemite 10.10.1 whilE using origin i already tried unistalling like 5 times already i use the sims 3 uninstaller and checked toseeif there were any other sims files left and i deleted those and tried reinstalling it stillhas notgotten me anywhere help please!!!!!!!!!! Getting service initialization failed (0x0175d824 also
  • Anonymous's avatar
    Anonymous
    11 years ago

    I have the same problem my laptop as the minimul specs to run game

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