Showtime & Patch 1.31/1.32/1.33 - Bug Thread

Common Bigger Issues

Existing games get corrupted by the patch (especially with pets)

--> Missing Sims / Empty Portrait

If you have this, please provide some info about your game:
- Do you have any Pets
- What were the Sims doing at the time of patching (traveling, sleeping, working, entertaining)
- How long have you been playing this game
- Did you/ Are you using mods and cc ?
- What hood were you playing ? Custom or EA ?

Suggestions

- Use ErrorTrap to see if that saves your game.

Reports

MissReena73,Kenny_Chisholm , MrHawk, Crizzy2468, celebwhiz

http://www.abload.de/img/blue2-rule-04l-whitevxcj.gif

Game hangs on Exiting (started happening about a week before the patch came out)

If you have this, please provide some info about your game

- Do you use the social features ?
- Did you use save and then exit or did you use save/exit ?

Suggestions

--> Disconnect from the Internet
--> Use Process Monitor to see if anything hangs the process

Reports

ivinian, geminiagre

http://www.abload.de/img/blue2-rule-04l-whitevxcj.gif

Singing Sound goes in and out / No sound for new objects

Make sure you update your sound drivers and delete the Cache files

Threads on the issue

- Can no Longer Hear Her Singing
- 'No Sound Bug' Troubleshooting Assistance: Making Sure Your Sound Driver Is Actually Updated

Suggestions

- Restart the game
- Change to build/buy mode and back
- Zooming in and out will get the sound back (Anavastia)

Reports

junkies_promise, catloverplayer, dotk1988, jacqpinks, simbilN99, ZeekSlider, kece73

http://www.abload.de/img/blue2-rule-04l-whitevxcj.gif

Sims are suddenly in a Relationship after using Photo Booth

Photo booth makes befriended sims have a relationship no matter the age (catloverplayer)

Read all about the issue here: Sim suddenly has a relationship with another Sim

Solution

Twallan has fixed this bug in Overwatch V58.

"twallan" wrote:
It is caused by coding involving the picture creator, and some copy/paste work from the Prom picture creator.

Thread about the issue

Big Photobooth Glitch!! Using photobooth puts sims (even KIDS) into relationship!

http://www.abload.de/img/blue2-rule-04l-whitevxcj.gif

Sims can't perform on stage or sing a Sing'o Gram. They get reset

Has to do with Sims not properly switching into Career outfits.

Read all about the issue here: Sims reset instead of performing

http://www.abload.de/img/blue2-rule-04l-whitevxcj.gif

Career Outfit issues

Issues

- The default outfits of the normal jobs are messed up
- Resetting when going on stage (see above)

Suggestions

- Give your Sim a second outfit.

Reports

EIisabetta, cchant86

http://www.abload.de/img/blue2-rule-04l-whitevxcj.gif

'Failed to book tour' error with SimPort

- Simport takes a long time and then gives an error 'Failed to book tour'
- Can't send Sim to friends game
- Can't accept friends Sim.

If you have this, please provide some info about your game:

1. How many Sims are in your household ?
2. Do you have the required levels ?
3. Is your sim human or occult or a mixture ?
4. Have you tried other Sims ?
5. Do you have any issues with other social features ?
6. Does your friend see anything from your Sim ?
7. Are you using Overwatch or ErrorTrap ?
8. Does the Sim you try to send have any CC ?
9. Any temp loss of Internet connection ?

Threads on the issue

- Still getting the 'Failed to book tour" message
- "Failed to Book Show" Error Message

Suggestions

- Issues with the Server. Not much one can do about but try again.
- This might be caused by Overwatch. Make sure to pull the mod (updated or not) and try again. You can also try if simply turning off the Recover missing Sim Part in Overwatch solves the issue. It should not be active while SimPorting anyways. ErrorTrap might have the same issue here.
- Make sure your Sim is 100% Human. (Partly) Occult Sims seem to give troubles.
- After pulling the mods, start a new game.
- Make sure none of your background programs are doing updates or scan your system (Anti Virus)
- Make sure your game is registered on the site.
- Temporarily turn off your Firewall and AntiVirus to see if that makes a difference.
- This might just be a server issue on EA's end (SimPort broke down on March 10th)
- Declining a friends request will cancel the tour for them even if it was sent to all friends. Just leave it until it goes away on it's own
- Self-Uninstalling Sim

Reports

Rashaad01, MeianGrey, Cassieblck, jobug1015, Cassieblck, Cera13, chococat9, Cera13, bunbunnyny, Arty, bunbunnyny, Nirar22, exotickitten, Cassieblck, maanio, ZeekSlider, MaxQBaker