Showtime & Patch 1.31/1.32/1.33 - Bug Thread
Update 03-21 Seems the download codes for the Katy Perry Collection for UK Origin got mixed-up. If your code does not work and you can't see the stuff in your purchase history, contact live chat ...
Forum Discussion
1. Are you using any Custom Content or mods ? Yes, but removed everything down to clean game before patching.
2. If you are using mods, are you using any of the 'big ones' like Awesome Mod or Twallan’s mods. See #1.
3. If you're not using mod, did you never use them or did you take them out for the EP (as you are supposed to do)? I was using quite a bit of CC (I love the steampunk theme. Mostly patterns and only a few items. All were removed.
4. Do you have Showtime or just the Patch? Only the 1.31 patch.
5. Did you start a new game for Showtime or are you playing an existing ones? Only got the patch so far, so was going to run an existing one. Haven't actually gotten back into the game yet.
6. What town are you currently playing? EA or Custom ? Not relevant to issue.
7. What is your Operating System (Mac, XP, Vista, Win 7) Vista.
8. Did you disable SimPort ? No
9. Did you disable the Social Features ? No
Steps to get to issue: Start launcher. Login in successful on launcher. click on play button. when the world / game select screen comes up, click the new login button. Enter the email and password Im using now, on my home page and that worked on the launcher. Receive error message: "email address or password invalid". Be very puzzled and somewhat frustrated. Post on forums. Hold breath. :!: :?: :mrgreen:
P.S. I have all EP's and SP's except Showtime. All were installed and updated properly and clean then ran prior to installing next one.
Update #2: I changed nothing whatsoever. When I attempted to login again as described above, now it works. Logged in properly and all ingame functions are up and running. Able to post, accept and decline requests from in game normally. Seems to have self resolved. @crinrict, as stated, I changed nothing. You had said to disable my AV and / or firewall. I did not do that, tried one more time and it went straight through. Logs in automatically now. Thanks for the tip though.
2. If you are using mods, are you using any of the 'big ones' like Awesome Mod or Twallan’s mods. See #1.
3. If you're not using mod, did you never use them or did you take them out for the EP (as you are supposed to do)? I was using quite a bit of CC (I love the steampunk theme. Mostly patterns and only a few items. All were removed.
4. Do you have Showtime or just the Patch? Only the 1.31 patch.
5. Did you start a new game for Showtime or are you playing an existing ones? Only got the patch so far, so was going to run an existing one. Haven't actually gotten back into the game yet.
6. What town are you currently playing? EA or Custom ? Not relevant to issue.
7. What is your Operating System (Mac, XP, Vista, Win 7) Vista.
8. Did you disable SimPort ? No
9. Did you disable the Social Features ? No
Steps to get to issue: Start launcher. Login in successful on launcher. click on play button. when the world / game select screen comes up, click the new login button. Enter the email and password Im using now, on my home page and that worked on the launcher. Receive error message: "email address or password invalid". Be very puzzled and somewhat frustrated. Post on forums. Hold breath. :!: :?: :mrgreen:
P.S. I have all EP's and SP's except Showtime. All were installed and updated properly and clean then ran prior to installing next one.
Update #2: I changed nothing whatsoever. When I attempted to login again as described above, now it works. Logged in properly and all ingame functions are up and running. Able to post, accept and decline requests from in game normally. Seems to have self resolved. @crinrict, as stated, I changed nothing. You had said to disable my AV and / or firewall. I did not do that, tried one more time and it went straight through. Logs in automatically now. Thanks for the tip though.
