Showtime Katy Perry Exclusive Items Missing?

While The Sims 3 is old and many posts are old, some of us still play The Sims 3 so.... 

A few of the bonus content packs that you get when you register certain packs have had problems. 

The Katy Perry Exclusive Content will install fine from your sims3.com account but eventually the items will 

vanish from your game. I would guess it has to with the database file in your DCCache folder. 

I am running version 1.69, started with a pre origin Disc install, but it auto updated to patch 1.69, and now use Origin to launch the 

sims 3 launcher. Most of my Expansions are disc based, only Late Night was purchased as a digital download from Origin. 

And, I do not have Generations or Seasons, and only have 2 stuff packs.

I just installed (again) the Katy Perry exclusive content yesterday after re-downloading it from my account purchase history page. 

It all installed fine, which includes, the stage props, guitar, 2 dresses and some hair. 

The next day, 3 of the 4 stage props were showing those box icons when looking in the installed content section of the launcher. 

They of course were all missing from the buy section when in game. The dresses, hair, guitar and 1 stage prop were still there, 

but they will eventually vanish as well. 

The only thing I did was launch the game and login as usual, I added nothing new to the game, yet the items are gone.

This also eventually happens with the Pets registration gift... A Space Age food bowl and a pet bed. 

Also with Grahams Pet Swap Shop, which was some kind of pre order or special limited set with a specific release of Pets. 

They then made it available to everyone (or maybe just those who have any edition of Pets) because it never worked properly. 

I installed the Pet Shop and got it to work, including the cash register, where the game assigns a role sim to work the cash if you place the lot in your town 

and set the lot type to Pet Store. 

But it too eventually vanishes, some of the items will vanish from your Buy menu, and this is reflected in the installed content section 

of the Launcher. At this point, that set will no longer install properly. Some items install, but 4 are missing (they show the box icon in installed content),

and the shop itself is nowhere to be found in the community lots bin when editing town to place the lot.

It is unfortunate that after so many years a solution has not been found. But give this a try and see, and update here if you have success so others can be helped 🙂

[external links removed - CM]