Forum Discussion
@TheLadyFate Is Sims 3 installed right now, and are the packs installed as well? If any content is currently installed, please open Applications > Utilities, launch Terminal, and copy and paste this command:
find / -type d -name "*The Sims 3*" 2>/dev/null
Terminal may take a while to search your entire hard drive, but you'll see the name of your Mac again when it's done. Please copy and paste the entire results here. You can write "username" instead of your actual username if you'd like, but please leave the rest of the information intact.
- 5 years ago
Well...this is interesting
find / -type d -name "*The Sims 3*" 2>/dev/null
^[[D/Applications/.tgInstall_006c5a47/The Sims 3.localized
/Applications/.tgInstall_006c5a47/The Sims 3.localized/The Sims3.app/Contents/Resources/transgaming/c_drive/Program Files/Electronic Arts/The Sims 3
Edited to add, when looking deeper, it's like a ghost file. There's no sign of this anywhere else.
- puzzlezaddict5 years agoHero+
@TheLadyFate That's fascinating. You're actually the second person to find Sims 3 in that location, as in .tginstall_something. The reason you can't see the files is that anything starting with a period is hidden by default in macOS. I asked someone who's better with Terminal commands than I am how to delete those files the last time around, and he provided this:
find ~ -name ".tgInstall_*" -exec rm -r {} \;As always, but especially with something like this, it's best to copy and paste so you know the command is exactly right, and you don't delete anything else. (You probably know this already, but I don't feel right about posting it without a disclaimer.) Then reset Origin, restart your computer, and download the base game again.
https://help.ea.com/en-us/help/origin/origin/how-to-reset-origin-on-mac/
- 5 years ago
I'm going to cross my fingers and try.
I was just on support chat which, being blunt, was pointless as they ignored everything I wrote out.
I'll let you know how this works out.