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Kathekatt's avatar
Kathekatt
Seasoned Novice
2 years ago

Sims 3 - Packs missing from EA app

I recently downloaded the sims 3 for my new computer, and it only shows me owning three dlcs + base game despite me owning a large amount (all of which were activated on sims3) is there a way to get ...
pc
technical issues
Kathekatt's avatar
Kathekatt
Seasoned Novice
2 years ago

Thank you for the response! They were bought as physical copies/ under Origin, would they still show up in the EA order history?

EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
2 years ago

@Kathekatt 

Physical copies wouldn't appear in your order history- you'll only see digital purchases made from Origin and the EA app there. I'd recommend you reach out to live support so they can search for your codes and help locate where your games currently are. 

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