I realized the problem on Friday 12/10/18 by putting all my software system in the factory and installing the games.
I bought crysis warhead on origin 17/07/18 and I activated it without problem on that date! By logic the problem has arrived in the meantime! it's just deduction and common sense😉
Friday I contacted EA support to explain the problem and report that I suspected a problem on their side on their server securom license.
After checking their side (check what? I do not know ... maybe only that the server was well plugged into the socket power ) they answer me that the problem comes from my internet connection.
After checking my parameters, in case my internet provider has made a bad joke in the meantime with an update, I see no problem on my side.
Knowing that I worked in the computer maintenance and that the problem can not come from my computer returned to the factory I found that the game "medal of honor 2010" in my original library also made its activation online with securom and that precisely, he had succeeded! I also know how securom works in broad outline.
from there, I think I do not have to explain the rest! The technical support has received all the information from me as well as on the french forum. I made it clear that anyone who will buy the games affected by the problem could only download and install it but not be able to start it and I was right!
Normally EA is working to solve the problem from what I understood.
for me there are only two possibilities:
- a modification on the license server, to correct.
- a certificate of validity implemented in the file paul.dll and which has just expired. (yes it's silly as situation)
so much so, that the second case will be more boring to solve than the first! but personally I do not care, after all I am a simple customer who buys his games and wishes to benificier ...
But all of this is only guesswork from my knowledge and I do not work at EA and I can be wrong.
I have simplified the explanations on paul.dll so that it is within reach of the largest number of readers and also for security reasons with this copy protection because we are on a public forum.
You're right on one point, my method of resolution is only temporary and you need the right files to apply it and therefore the good game that has its files. However his files have not been put on the french forum for reasons of validity and security, but can be provided by private message (me or moderation) history of depanner meanwhile!
Good Game all 😉
