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Alicewilks1992's avatar
5 years ago
Solved

Sims 3 64 bit - Launcher won't run the game

Hi Everyone!

I am not technically minded at all so I could be doing something completely wrong but I can't for the life of me figure out what. 

I am trying to run Sims 3 on Origin (as it stopped working when I updated my MacBook) and since the 64bit became available to download. However, after downloading and opening the game launcher none of my downloads are on the bottom row (that indicate what games are installed) and when I click on the play button it come up with an error - picture attached. 

I have tried uninstalling everything and re-installing it, updating and repairing the game in origin but none of that is working, can anyone shed any light on what I can do? 

Thank you 🙂 

  • puzzlezaddict's avatar
    puzzlezaddict
    5 years ago

    @Alicewilks1992  Your OS won't authenticate Sims 3 discs, so you'll at least need to install your newest pack through Origin, whichever that happens to be at the time.  I think you may still be able to install through discs, it's just that you'd get a disc authentication failure at the Main Menu.  Installing the newest pack through Origin and running the digital download version of the Super Patch fixes that however.

    Anyway, the best approach would be to uninstall the 64-bit version (right-click on the game icon in your Origin library and select Uninstall), run the Origin reset tool for macOS, and restart your computer.

    https://help.ea.com/en-us/help/origin/origin/how-to-reset-origin-on-mac/

    Please also make sure you don't have any leftover files from the 32-bit version.  You can check with this guide to doing a clean uninstall:

    https://bluebellflora.com/how-to-do-a-clean-uninstall-and-reinstall-on-a-mac/

    In your position, I'd just go straight to installing through Origin, but you don't necessarily need to do that.  It's still better to install the base game through Origin though, so you can make sure it's working.  Once you've installed it, run the Super Patch (again, the digital download version, not the version for one of the regions) to manually patch to 1.67.

    https://bluebellflora.com/sims-3-manual-super-patch-for-mac-1-67/

    Launch the game to make sure it works.  Then install Late Night, and create an alias (icon) for it in Applications > The Sims 3:

    https://bluebellflora.com/sims-3-packs-not-showing-as-installed/

    Launch Late Night, so it patches.  At least it should patch, but it's not a huge deal if it doesn't.  Please do make sure the game still works though.  Then install Into the Future, and apply the workaround in this video to copy a folder from Late Night into a folder for ITF:

    https://answers.ea.com/t5/Technical-Issues-Mac/CURRENT-ISSUE-Sims-3-Unknown-Error-in-El-Capitan-and-later-OS/m-p/5725514#M4852

    Launch Sims 3 again to test, and if everything works, you can start installing the rest of your packs.  I'd still go one at a time, testing after each one, so you find out right away if there's a problem.  If you do get an unknown error or something else, please let me know.

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