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tammytandy's avatar
5 years ago

Sims 3 64 bit won't launch on macOS Big Sur

Hi there, I reinstalled my Sims 3 after seeing the 64bit now available.  I'm using a MacBook Pro 16 inch, running mac OS Big Sur ver 11.1.  The hardware should support Metal.  

What I've done after installing the game:

1. I've deleted the version.tag file, which resulted in an error message stating "base game and expansion packs are incompatible".  

2. I've also gone to the Origin launcher to disable "Origin in-game".  

The problem now is that the game does not start.  I'm able to enter the welcome screen and log into my Sims 3 account, but once I click on the Play/Start button, the screen will adjust resolution then be stuck on a white window.  Does anyone see the same issue and know how to resolve?  Thanks!

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