Forum Discussion
Avianfhgfyright
13 years agoNot applicable
- What version of Windows 8 are you running ? 8
- Do you have the 32 bit Version or the 64 bit one ? The 64 bit one
- Did you buy a new Computer and got Windows 8 on that or did you install it on your old machine ? This is a new computer
- Which of the EPs/SPs do you have installed ? Ambitions, Generations, Late Night, Pets, Showtime, Town Life Stuff, World Adventures
- What Patch level are you at (base game) ? Up to date? Version 12.0.273.021017 is what my launcher says
- Do you have any Store content or CC/mods added ? None, I'm installing my game into a brand new computer.
- Did you try out any of the beta/consumer preview versions and did you have any issues with those ? I am using the same Origin downloads that I successfully used on my old computer.
- What graphic card do you have and which driver version are you running ? Intel HD Graphics 4000, just updated the most recent driver.
- What symptoms are you seeing (try to be as detailed as possible) The game launcher will open, but I cannot actually play the game. I click the play button and nothing happens. Using Bit Defender antivirus/firewall software but a check of the program indicates there was no activity of concern.
- Anything else you like to add.