Sims 3 black screen when press play
For the past couple of days I've been experiencing problems with a black loading screen (it goes black and has a loading mouse) when I click play on Sims 3. It also goes grey like I'm downloading som...
Forum Discussion
@s1mmer342 Yes, there are plenty of us that still play TS3. And there are still plenty of bugs and glitches, too, and the launcher is as unreliable as it ever was.
The first thing to try is deleting the five cache files in your game folder in Documents. They should be deleted regularly anyway, and each time you install or remove content from your game folder, as well as whenever you have trouble with the game itself. For reference, the files are:
- CASPartCache.package
- compositorCache.package
- scriptCache.package
- simCompositorCache.package
- socialCache.package
If that alone doesn't help, drag your entire TS3 game folder out of Documents and onto your desktop. When you launch the game again, a clean folder will spawn with no content. Try loading a new save, just to see if it works. Then try downloading and installing one or two cc items, and launch the game again. If everything goes smoothly, you can start transferring your saves and other content into the new game folder from the old one. Be sure to get rid of the newest .dbc file in DCCache, since it will have the same name (dcdb0.dbc) as one in your old game folder. Here's a list of all the relevant files:
https://sims3.crinrict.com/en/2011/01/faq-user-files.html
It's a good idea to transfer your custom content first, as that may be the source of your problems. (Deleting cc that was installed in Sims3Pack form isn't always enough; the .dbc file it was installed into can still be corrupt.) Move a few files at a time, and test to make sure you can still load a new save. Any batch of files that prevents the game from loading needs to be split and tested until you've found the culprit. And be sure to delete your cache files every time you quit. Move your saves over last, when you're sure all the other content is working.
If you can't even load a new save in a clean folder, please run a dxdiag and attach the results to a post here.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
- Hi so I deleted those files and it still didn't work. However, I can't move the whole file onto my desktop as its taking up too much space - is there any certain files i should keep and then delete the rest? and thank you so so much
@s1mmer342 Is your game folder in OneDrive? That's the only reason I can think of that you wouldn't be able to move it to your desktop. Otherwise, moving it would just be an organizational issue; the files would still be on your hard drive, taking up the same space as before. This is a good time for that dxdiag—it will show how much free and total storage you have.
To answer your question though, you can delete everything in FeaturedItems. Those thumbnails are just leftover ads from EA trying to sell you store stuff. Everything in DCBackup can go, except for ccmerged.package. The other files are only necessary if you want to upload content to the Exchange and would like your cc to stick to the files. You can also delete any screenshots you don't want to keep, and any recorded videos as well (in Screenshots and RecordedVideos, respectively). Eventually, you can move everything in Downloads elsewhere, but don't delete it now—you might need those files in case you have to rebuild all or part of your cc collection.
Yeah it is in OneDrive. I have attached the Dxdiag as well
