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sxcient's avatar
10 years ago
Solved

Sims 3 CAS Blacking Out

Hello! Recently I began playing sims 3 again and am having an issue when I enter create a sim. I begin creating my sim and the game works normally, but around the point of changing the clothing, clothes will begin not appearing on my sims when I select them, the other tabs in CAS won't respond, the blue background of the tabs will turn black and then the game just won't respond. I've tried restarting the game and turning my graphics down (Some other threads suggested that), but nothing has worked. I even tried creating my sim and skipping the clothes then editing their outfits later, but the same thing happens. Any suggestions are appreciated!!

  • sxcient's avatar
    sxcient
    10 years ago

    Okay so today I actually went ahead and uninstalled my expansions and the base game, then I reinstalled the base and tried making the family and now it works just fine! I plan to reinstall my expansions later, so we'll see if I run into any more issues. Thanks for the help anyway!!

7 Replies

  • Anonymous's avatar
    Anonymous
    10 years ago

    @sxcient Do you play on PC or Mac? Also do you use Origin and do you have any custom content?

  • sxcient's avatar
    sxcient
    10 years ago

    I play on PC, I don't use Origin and I don't have any CC currently

  • Anonymous's avatar
    Anonymous
    10 years ago

    @sxcient In this case, could you please post your DxDiag? To post the DxdDiag select the 'Choose File' button below the post box and attach your DxDiag text file. 

    Thank you!

  • Anonymous's avatar
    Anonymous
    10 years ago

    @sxcient Your computer is quite low in specs, but you should be able run the base. You might run into issues if you add expansions though. 

    I would recommend that you check to see if there is an update available for your graphics card as that is the most likely cause for the issue: https://downloadcenter.intel.com/

    Let us know how you get on!

  • sxcient's avatar
    sxcient
    10 years ago

    I installed the update it offered me, but then it told me that it wasn't compatible 

  • sxcient's avatar
    sxcient
    10 years ago

    Okay so today I actually went ahead and uninstalled my expansions and the base game, then I reinstalled the base and tried making the family and now it works just fine! I plan to reinstall my expansions later, so we'll see if I run into any more issues. Thanks for the help anyway!!

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