Sims 3 CAS crashes
I'm a rather avid simmer, and I particularlary (I spelt that wrong, I realise) love CAS. However, ever since my laptop was reimaged I can't remain in CAS for five minutes before my entire game crashes. I have no crashes anywhere else - not in Build/Buy or anything. ☹️
My DxDiag is as follows:
------------------
System Information
------------------
Machine name: L-71JW4S1-13F
Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120503-2030)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: Latitude E5420
BIOS: Default System BIOS
Processor: Intel(R) Core(TM) i5-2430M CPU @ 2.40GHz (4 CPUs), ~2.4GHz
Memory: 8192MB RAM
Available OS Memory: 8090MB RAM
Page File: 3081MB used, 13095MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode
------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.
--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
---------------
Display Devices
---------------
Card name: Intel(R) HD Graphics 3000
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics Family
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_0116&SUBSYS_049B1028&REV_09
Display Memory: 1696 MB
Dedicated Memory: 64 MB
Shared Memory: 1632 MB
Current Mode: 1366 x 768 (32 bit) (40Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: SEC5441
Native Mode: 1366 x 768(p) (59.993Hz)
Output Type: Internal
Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32
Driver File Version: 8.15.0010.2696 (English)
Driver Version: 8.15.10.2696
DDI Version: 10.1
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 3/19/2012 23:31:56, 8087040 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B78E66-4256-11CF-1079-9124A9C2C535}
Vendor ID: 0x8086
Device ID: 0x0116
SubSys ID: 0x049B1028
Revision ID: 0x0009
Driver Strong Name: oem29.inf:IntelGfx.NTamd64.6.0:iSNBM0:8.15.10.2696😛ci\ven_8086&dev_0116
Rank Of Driver: 00E62001
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
-----------
Gameport Devices
------------
PS/2 Devices
------------
+ Standard PS/2 Keyboard
| Matching Device ID: *pnp0303
| Service: i8042prt
|
+ HID Keyboard Device
| Vendor/Product ID: 0x0C45, 0x7403
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ Dell Touchpad
| Matching Device ID: acpi\dll049b
| Upper Filters: ApfiltrService
| Service: i8042prt
|
+ HID-compliant mouse
| Vendor/Product ID: 0x0C45, 0x7403
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 255.8 GB
Total Space: 476.8 GB
File System: NTFS
Model: TOSHIBA MK5061GSYN
Drive: F:
Model: ELBY CLONEDRIVE SCSI CdRom Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes
Drive: D:
Model: PLDS DVD+-RW DS-8A8SH
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes
--------------
System Devices
--------------
Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26
Device ID: PCI\VEN_8086&DEV_1C26&SUBSYS_049B1028&REV_04\3&11583659&0&E8
Driver: n/a
Name: Intel(R) Mobile Express Chipset SATA AHCI Controller
Device ID: PCI\VEN_8086&DEV_1C03&SUBSYS_049B1028&REV_04\3&11583659&0&FA
Driver: n/a
Name: Intel(R) 6 Series/C200 Series Chipset Family SMBus Controller - 1C22
Device ID: PCI\VEN_8086&DEV_1C22&SUBSYS_049B1028&REV_04\3&11583659&0&FB
Driver: n/a
Name: Intel(R) HD Graphics 3000
Device ID: PCI\VEN_8086&DEV_0116&SUBSYS_049B1028&REV_09\3&11583659&0&10
Driver: n/a
Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_1C20&SUBSYS_049B1028&REV_04\3&11583659&0&D8
Driver: n/a
Name: 2nd Generation Intel(R) Core(TM) Processor Family DRAM Controller - 0104
Device ID: PCI\VEN_8086&DEV_0104&SUBSYS_049B1028&REV_09\3&11583659&0&00
Driver: n/a
Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 7 - 1C1C
Device ID: PCI\VEN_8086&DEV_1C1C&SUBSYS_049B1028&REV_B4\3&11583659&0&E6
Driver: n/a
Name: Broadcom NetXtreme Gigabit Ethernet
Device ID: PCI\VEN_14E4&DEV_1681&SUBSYS_049B1028&REV_10\4&36ED3AD9&0&00E6
Driver: n/a
Name: Intel(R) Centrino(R) Ultimate-N 6300 AGN
Device ID: PCI\VEN_8086&DEV_422B&SUBSYS_11218086&REV_35\4&F7DAF43&0&00E1
Driver: n/a
Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 6 - 1C1A
Device ID: PCI\VEN_8086&DEV_1C1A&SUBSYS_049B1028&REV_B4\3&11583659&0&E5
Driver: n/a
Name: O2Micro Integrated MS/MSPRO controller
Device ID: PCI\VEN_1217&DEV_8331&SUBSYS_049B1028&REV_05\4&2755DA79&0&02E5
Driver: n/a
Name: Intel(R) HM65 Express Chipset Family LPC Interface Controller - 1C49
Device ID: PCI\VEN_8086&DEV_1C49&SUBSYS_049B1028&REV_04\3&11583659&0&F8
Driver: n/a
Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 3 - 1C14
Device ID: PCI\VEN_8086&DEV_1C14&SUBSYS_049B1028&REV_B4\3&11583659&0&E2
Driver: n/a
Name: SDA Standard Compliant SD Host Controller
Device ID: PCI\VEN_1217&DEV_8321&SUBSYS_049B1028&REV_05\4&2755DA79&0&01E5
Driver: n/a
Name: Intel(R) 6 Series/C200 Series Management Engine Interface - 1C3A
Device ID: PCI\VEN_8086&DEV_1C3A&SUBSYS_049B1028&REV_04\3&11583659&0&B0
Driver: n/a
Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 2 - 1C12
Device ID: PCI\VEN_8086&DEV_1C12&SUBSYS_049B1028&REV_B4\3&11583659&0&E1
Driver: n/a
Name: 1394 OHCI Compliant Host Controller
Device ID: PCI\VEN_1217&DEV_13F7&SUBSYS_049B1028&REV_05\4&2755DA79&0&00E5
Driver: n/a
Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D
Device ID: PCI\VEN_8086&DEV_1C2D&SUBSYS_049B1028&REV_04\3&11583659&0&D0
Driver: n/a
Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 1 - 1C10
Device ID: PCI\VEN_8086&DEV_1C10&SUBSYS_049B1028&REV_B4\3&11583659&0&E0
Driver: n/a
------------------
EVR Power Information
---------------
Current Setting: {651288E5-A7ED-4076-A96B-6CC62D848FE1} (Balanced)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0
The Games I have installed are:
Base Game
High End Loft Stuff
Ambitions
Fast Lane
Late Night
Outdoor Living
Pets
Master Suite
Showtime: Katy Perry
Katy Perry Sweet Treats
Diesel
Supernatural
Seasons
University
Into the Future
What's annoying me, however, is the fact that I had every game up to University installed on another laptop previously and it worked perfectly fine. I have uninstalled all from CC from external sites and I have no Mods installed at all. AAAAGH. Anyone willing to help a Simming Geek?
