@puzzlezaddict Thanks for the quick reply! The box in the launcher is unchecked and I have deleted the mentioned caches and the .dbc files. I have not downloaded any sims or lots so that shouldn't be part of the issue. When I opened the launcher back up to reinstall one of the .sims3packs like you suggested, I noticed that all the cc had become uninstalled in the launcher, so I reinstalled it which it did without issue and opened the game but still no luck. I exited the game and opened the launcher and again, it seems that the launcher has uninstalled all of the cc?
@LittleMissMolly9 The point of moving the .dbc file(s) was to manually remove all installed custom content. Then you can test-install just one item, and let me know whether it works. There are several different issues this could be, and therefore several different approaches that may or may not be helpful.
Please again delete all .dbc files from DCCache, delete the five cache files listed, restart your computer just for good measure, and install only one item to test.
Yes, that's worked now thank you so much you're a lifesaver!
@LittleMissMolly9 Okay, is the new content all installed now? Would you like to add your old content back? Let me know if you need any more help.
