Sims 3 code already redeemed
Code redemption
If you're not sure how to redeem a code, please read this article:
https://help.ea.com/in/help/origin/origin/origin-code-redemption-faq/
Before trying any other troubleshooti...
Forum Discussion
I lost my disc for Sims 3 - Into the future but I still have my serial number. I tried to install the game via origin and the number but I always get the error: This code already got cashed??? I always played the game directly with a disc until I lost it, I never installed it on origin, thats why I don´t unterstand the problem right now?
@ZappeK3 Did you ever register the game on the Sims 3 Store site? If so, that's the problem: Origin and the store share information, so using the code in one place means you can't use it again in the other. But if you did register it in the store, it should already be on whatever account you used at the time. You can just login to Origin with the same email address and password, no need to register again.
If you can't find your old account, or you never registered on the store site, please contact EA customer support so that someone can sort out what happened to your code. Support is currently closed, but it should be back to normal hours later this week.
