Forum Discussion
i have the same issue, i logged into origin on my new laptop and the sims3 game is there but my expansion packs are not. When i try to reinstall my expansion packs it says all my codes are invalid.
- puzzlezaddict6 years agoHero+
@ZoeNic02 Open your Origin game library, click on the Sims 3 icon, select More > Expansion Packs (or Stuff Packs), and look for your packs on the list. If they have an orange Download button, they're already registered to your account, and you can download them for free.
If the button says Buy Now, you may have registered the packs to a different account, either in Origin or on the old Sims 3 site ( www.thesims3.com or store.thesims3.com ). In that case, you'll need to contact EA customer support to get the issue sorted out. Support may be able to merge your two accounts, if you can establish that you own them both.