Sims 3 code already redeemed
Code redemption
If you're not sure how to redeem a code, please read this article:
https://help.ea.com/in/help/origin/origin/origin-code-redemption-faq/
Before trying any other troubleshooti...
Forum Discussion
Thank you for your answer!
I read that the EA support is not available right now, probably because the coronavirus or something..
I could install every game manually, but I have a new PC so I don't have the disc reader, or any disc reader with USB cabel
I´ve also tried to think of any possible email, but with no success. I also tried to think of any possible username of that previous account, but that also didn't work.
Now the only help I see I can get is from EA, possibly.
@simmerr6666 External disc drives are cheap (maybe $20-30 U.S.), or you could possibly borrow one from a friend. But I agree, it's not the most convenient solution.
EA support is supposed to be open from 9 am to midnight GMT, Monday through Saturday. However, in the last few days, there have been reports of the support site being down or not offering any contact options at all. I'm not sure what's going on with that, but it should be addressed soon.
In the interim, you could try contacting support through Facebook or Twitter, if you have either. Depending on the issue, support can be more responsive this way than the "traditional" method.
