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Anonymous's avatar
Anonymous
12 years ago
Solved

Sims 3 Crashes!

I have never had problems with Sims 3 in the past, but after i got Movie Stuff, it crashes after i click play in the game launcher. The game launcher's welcome page is also blank, and if i log out on...
pc
technical issues
  • crinrict's avatar
    crinrict
    12 years ago

    So one more suggestion: Try re-patching your game. Reapply the super patch, doesn't matter if it tells you already have it. Just say yes.

    Get the patch here (make sure to get superpatch)

    http://answers.ea.com/t5/The-Sims-3/FAQ-Patch-1-67/td-p/67858/

    I'm off to bed now and won't be on unti later tomorrow.

Anonymous's avatar
Anonymous
12 years ago

xcpt files? im not sure what that is...?

crinrict's avatar
crinrict
Hero+
12 years ago

Go to this folder documents\electronicarts\thesims3\ and check if you have any files with xcpt i the file name. They should be txt files and others.

  • EA_Nils's avatar
    EA_Nils
    Icon for Community Admin rankCommunity Admin
    12 years ago

    Hi Doomblade, 

    Unfortunately that was not the right file, I had to remove your posts. Can you put the name of the file in here that you were opening and trying to copy in here?

    Cheers,

    Nils

    • Anonymous's avatar
      Anonymous
      12 years ago

      dang...this was it : xcpt Doomblade 14-06-15 12.55.01

    • Anonymous's avatar
      Anonymous
      12 years ago

      [Build info]
      Application: Sims3
      BuildTime: 2014-01-16-1625
      BuildUser: slcbuilder
      BuildHost: SLC1-BUILD111
      BuildConfig: Release
      BuldVersion: 0.2.0.209
      Commandline: G:\Program Files (x86)\Origin Games\The Sims 3\Game\Bin\TS3W.exe


      [System info]
      Computer name: LOCALADMIN4077
      Computer DNS name: localadmin4077
      User name: Andrew
      EA_PLATFORM: Windows on X86
      OS name: Windows Vista
      OS version number: 6.1.7601
      OS service pack: Service Pack 1
      Debugger present: no
      CPU count: 4
      Processor type: x86
      Processor level: 16
      Processor revision: 1027
      Memory load: 35%
      Total physical memory: 8190 Mb
      Available physical memory: 5288 Mb
      Total page file memory: 16379 Mb
      Available page file memory: 12944 Mb
      Total virtual memory: 4095 Mb
      Free virtual memory: 3111 Mb

      [Application info]
      Language: C++
      Compiler: Microsoft Visual C++ compiler, version 1400
      App path: G:\Program Files (x86)\Origin Games\The Sims 3\Game\Bin\TS3W.exe
      App version: 0.2.0.209

      [Exception info]
      date: 2014-06-15
      time: 12.57.19
      type: BREAKPOINT
      address: 0x0058dc16 "G:\Program Files (x86)\Origin Games\The Sims 3\Game\Bin\TS3W.exe":0x0001:0x0018cc16

      [Call stack]
      G:\Program Files (x86)\Origin Games\The Sims 3\Game\Bin\TS3W.exe
      0x0058dc16

      C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\MSVCR80.dll
      0x701baeae

      • Anonymous's avatar
        Anonymous
        12 years ago

        [Stack data]
        22f9a540 | 90 a5 f9 22<00>00 00 a7 54 93 1b 70 16 00 00 00 | ..."....T..p.... |
        22f9a550 | 13 ac 45 ec 24 a9 f9 22 24 a9 f9 22 01 00 00 00 | ..E.$.."$..".... |
        22f9a560 | ea fa 47 77 ec 9d 49 77 00 00 00 00 24 00 00 00 | ..Gw..Iw....$... |
        22f9a570 | 10 dc 58 00 01 00 00 00 50 a5 f9 22 00 a1 f9 22 | ..X.....P.."..." |
        22f9a580 | 38 ff f9 22 ed 8c 1b 70 a3 47 9f be fe ff ff ff | 8.."...p.G...... |
        22f9a590 | 20 a6 f9 22 ae ae 1b 70 16 00 00 00 24 a9 f9 22 | .."...p....$.." |
        22f9a5a0 | 98 1b 24 70 82 23 1c 70 00 10 00 00 2c f0 1b 70 | ..$p.#.p....,..p |
        22f9a5b0 | 98 1b 24 70 00 17 e6 24 3c a6 f9 22 00 00 00 00 | ..$p...$<..".... |
        22f9a5c0 | 70 a6 f9 22 97 16 1c 70 74 00 00 00 fe ff ff ff | p.."...pt....... |
        22f9a5d0 | ef 16 1c 70 00 00 00 00 cc ff ff ff e4 1f 1c 70 | ...p...........p |
        22f9a5e0 | 00 00 00 00 00 00 00 00 00 00 00 00 63 20 1c 70 | ............c .p |
        22f9a5f0 | 00 00 00 00 27 00 00 00 00 00 00 00 07 00 00 00 | ....'........... |
        22f9a600 | 02 00 00 00 00 00 00 00 00 00 00 00 f8 7d c6 01 | .............}.. |
        22f9a610 | 08 1b c6 01 70 1f 0a 03 01 00 00 00 00 00 00 00 | ....p........... |
        22f9a620 | 00 00 00 00 00 00 00 00 d6 71 fb 00 00 00 00 00 | .........q...... |
        22f9a630 | 00 00 00 00 00 00 00 00 00 00 00 00 34 00 00 00 | ............4... |
        22f9a640 | 98 1b 24 70 c4 a8 f9 22 34 00 00 00 00 17 e6 24 | ..$p..."4......$ |
        22f9a650 | ff ff ff ff 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
        22f9a660 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
        22f9a670 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
        22f9a680 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
        22f9a690 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
        22f9a6a0 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
        22f9a6b0 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
        22f9a6c0 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
        22f9a6d0 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
        22f9a6e0 | 28 9f e6 00 b0 2b e9 24 20 a7 f9 22 78 a8 f9 22 | (....+.$ .."x.." |
        22f9a6f0 | 04 00 00 00 78 a8 f9 22 70 a8 f9 22 39 a2 e6 00 | ....x.."p.."9... |
        22f9a700 | b4 a7 f9 22 00 00 00 00 37 a7 e6 00 d0 50 24 23 | ..."....7....P$# |
        22f9a710 | 24 a7 f9 22 00 00 00 00 00 00 00 00 a8 24 e9 24 | $..".........$.$ |
        22f9a720 | b4 a7 f9 22 e4 9a d7 00 00 d9 14 01 01 00 00 00 | ..."............ |
        22f9a730 | a8 24 e9 24 14 01 00 00 d0 a7 f9 22 70 a8 f9 22 | .$.$......."p.." |
        22f9a740 | 78 a8 f9 22 00 00 00 00 00 00 00 00 90 2b e9 24 | x..".........+.$ |

        [Instruction data]
        0058db96 => DasmX86Dll.dll not found.

        [Registers]
        eip: 0058dc16
        eax: 00000000
        ebx: 00000016
        ecx: 00000000
        edx: 19c9e8b8
        esi: 70244034
        edi: 00000000
        ebp: 22f9a590
        efl: 00000212
        esp: 22f9a544

        [Modules]
        base 0x00400000 size 0x00e5b000 entry 0x00f7fd51 "TS3W.exe" "G:\Program Files (x86)\Origin Games\The Sims 3\Game\Bin\TS3W.exe"
        base 0x77460000 size 0x00180000 entry 0x00000000 "ntdll.dll" "C:\Windows\SysWOW64\ntdll.dll"
        base 0x76a80000 size 0x00110000 entry 0x76a93293 "kernel32.dll" "C:\Windows\syswow64\kernel32.dll"
        base 0x75470000 size 0x00047000 entry 0x754774c1 "KERNELBASE.dll" "C:\Windows\syswow64\KERNELBASE.dll"
        base 0x693e0000 size 0x001c3000 entry 0x693e1a45 "d3d9.dll" "C:\Windows\system32\d3d9.dll"
        base 0x767d0000 size 0x000ac000 entry 0x767da472 "msvcrt.dll" "C:\Windows\syswow64\msvcrt.dll"
        base 0x75450000 size 0x00019000 entry 0x75454975 "sechost.dll" "C:\Windows\SysWOW64\sechost.dll"
        base 0x751c0000 size 0x000f0000 entry 0x751d0569 "RPCRT4.dll" "C:\Windows\syswow64\RPCRT4.dll"
        base 0x74b40000 size 0x00060000 entry 0x74b5a3b3 "SspiCli.dll" "C:\Windows\syswow64\SspiCli.dll"
        base 0x74b30000 size 0x0000c000 entry 0x74b310e1 "CRYPTBASE.dll" "C:\Windows\syswow64\CRYPTBASE.dll"
        base 0x74f00000 size 0x00100000 entry 0x74f1b6ed "USER32.dll" "C:\Windows\syswow64\USER32.dll"
        base 0x76350000 size 0x00090000 entry 0x76366343 "GDI32.dll" "C:\Windows\syswow64\GDI32.dll"
        base 0x76a70000 size 0x0000a000 entry 0x76a736a0 "LPK.dll" "C:\Windows\syswow64\LPK.dll"
        base 0x754c0000 size 0x0009d000 entry 0x754f40ea "USP10.dll" "C:\Windows\syswow64\USP10.dll"
        base 0x765d0000 size 0x000a0000 entry 0x765e4965 "ADVAPI32.dll" "C:\Windows\syswow64\ADVAPI32.dll"
        base 0x74a10000 size 0x00009000 entry 0x74a11220 "VERSION.dll" "C:\Windows\system32\VERSION.dll"
        base 0x6c3f0000 size 0x00006000 entry 0x6c3f11f0 "d3d8thk.dll" "C:\Windows\system32\d3d8thk.dll"
        base 0x70110000 size 0x00013000 entry 0x70111d3f "dwmapi.dll" "C:\Windows\system32\dwmapi.dll"
        base 0x01440000 size 0x00267000 entry 0x0165af6c "d3dx9_31.dll" "C:\Windows\system32\d3dx9_31.dll"
        base 0x728f0000 size 0x000e7000 entry 0x728f1771 "DDRAW.dll" "C:\Windows\system32\DDRAW.dll"
        base 0x735d0000 size 0x00006000 entry 0x735d1250 "DCIMAN32.dll" "C:\Windows\system32\DCIMAN32.dll"
        base 0x752b0000 size 0x0019d000 entry 0x752b17e7 "SETUPAPI.dll" "C:\Windows\syswow64\SETUPAPI.dll"

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