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SimplifiedSimi's avatar
SimplifiedSimi
New Novice
1 year ago

sims 3 crashing on town view/tab mode

Hello! I have been using the ea app to play sims 3 for years and I have had occasional crashing and lag. But then all of my store content disappeared while playing the sims 3. So I was over it and switched to the steam app, everything was working fine, I was able to play for one or two hours without any issues. However whenever I  went to map view or hit tab, my game crashes. So I lower my game graphics settings like the nearby lot view and draw distance, which didnt work, still crashed. I read another forum that told me to go to the NVidia panel and hit manage setting->program settings->ts3w.exe->go to virtual sync and switch it to on. That worked for one day. then today I tried loading my game, when I hit map view or tab view it crashes again. So I then went to my manage 3d setting->program settings->ts3w.exe->limit fps to 60 fps AND IT STILL CRASHES. I did the 5050 method with my packages, didnt work. I removed my packages and it didnt work. I took my xcpt file(crash file) and put it into chat gpt to see if it could tell me what was wrong and it tells me that its a graphic error. Im at a loss I dont know what to do. I will go ahead and link the save file, xcpt and my specs as well. thanks to anyone who can help. 

 My specs are :

Name NVIDIA GeForce RTX 4060 Ti

Processor 13th Gen Intel(R) Core(TM) i7-13700F, 2100 Mhz, 16 Core(s), 24 Logical Processor(s)

Adapter RAM (1,048,576) bytes

Bits/Pixel 32

Size 930.62 GB (999,242,592,256 bytes)

Free Space 692.52 GB (743,590,756,352 bytes)

pc
technical issues

3 Replies

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    1 year ago

    @SimplifiedSimi  Please make sure the framerate limit is being honored.  Open the cheats console (ctrl-shift-C) and enter fps on , and the fps counter will appear in the upper-right corner.

    If your fps is in fact limited to 60, please try playing in a clean user folder.  Move the entire Sims 3 folder out of Documents > Electronic Arts and onto your desktop, and when you launch the game, a clean folder will spawn with no content.  (Your saves and other content will be intact in the folder you moved but temporarily not read by the game.)  Don't add anything to the new folder yet; just start a new save and see how it runs.

    If you get another crash, please run a dxdiag and attach it to a post.

    https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

  • SimplifiedSimi's avatar
    SimplifiedSimi
    New Novice
    1 year ago

    So I did what you said, I took out my sims3 folder and it generated a new folder. Turned on fps the framerate limit is being honored.  No crashing on town view or tab mode so yay. However, when I tried to install store content its not showing up in game. I am downloading straight from the store. 

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    1 year ago

    @SimplifiedSimi  Just checking, but did you install the Store content too, as a separate step?  Downloading it doesn't add it to the game; you need to install it through the launcher's Downloads tab.

    If you've done that and it's not working, please start with another clean user folder (simpler than cleaning out this new one), then download only one Store item and test it.  If that works, download something larger, like a compilation or world, and install that too, but nothing else at the same time.

    If even the one Store item doesn't install, please open Documents > Electronic Arts > The Sims 3 > DCCache and post a screenshot of the contents.  Let me know which item you tested as well so I have some idea of how large the dcdb0.ebc file should be.

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