If you do have CC, make sure to also clear your cache files.
You could even try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-3/FAQ-Troubleshooting-Steps/td-p/714/
You won't loose anything. Just make sure to not delete any files and make a backup.
Hi there. I've been playing Sims3 for about a year. I recently got a new computer(HP Pavilion Desktop with Windows 8.1). This computer is brand new, not refurbished. I got it last week and I put the sims on and I played for a little bit, but then it crashed. I thought maybe it was a glitch so I got back on and it did it again. I have tried literally EVERYTHING and it still won't work. I've cleared cache files. I put all of my Sims 3 files into the DEP and nothing. I don't have any MODS. Can someone PLEASE HELP!!!
