Sims 3 Game keeps crashing

Could you post your Computer's DxDiag?

To gather a DxDiag on your computer, please follow the steps here: http://answers.ea.com/t5/The-Sims-3/HOW-TO-DxDiag-for-Sims-3-PC-Only/td-p/1049584/

Here's what I have...

What do you think?

------------------ System Information ------------------ Time of this report: 4/15/2014, 23:19:29        Machine name: BULLET    Operating System: Windows 8 64-bit (6.2, Build 9200) (9200.win8_gdr.130531-1504)            Language: English (Regional Setting: English) System Manufacturer: Hewlett-Packard        System Model: HP ENVY 15 Notebook PC                BIOS: F.53           Processor: Intel(R) Core(TM) i5-3230M CPU @ 2.60GHz (4 CPUs), ~2.6GHz              Memory: 8192MB RAM Available OS Memory: 8082MB RAM           Page File: 2039MB used, 7257MB available         Windows Dir: C:\Windows     DirectX Version: DirectX 11 DX Setup Parameters: Not found    User DPI Setting: Using System DPI  System DPI Setting: 96 DPI (100 percent)     DWM DPI Scaling: Disabled      DxDiag Version: 6.02.9200.16384 64bit Unicode

------------ DxDiag Notes ------------       Display Tab 1: No problems found.         Sound Tab 1: No problems found.           Input Tab: No problems found.

-------------------- DirectX Debug Levels -------------------- Direct3D:    0/4 (retail) DirectDraw:  0/4 (retail) DirectInput: 0/5 (retail) DirectMusic: 0/5 (retail) DirectPlay:  0/9 (retail) DirectSound: 0/5 (retail) DirectShow:  0/6 (retail)

--------------- Display Devices ---------------           Card name: Intel(R) HD Graphics 4000        Manufacturer: Intel Corporation           Chip type: Intel(R) HD Graphics Family            DAC type: Internal         Device Type: Full Device          Device Key: Enum\PCI\VEN_8086&DEV_0166&SUBSYS_1960103C&REV_09      Display Memory: 1792 MB    Dedicated Memory: 32 MB       Shared Memory: 1760 MB        Current Mode: 1366 x 768 (32 bit) (60Hz)        Monitor Name: Generic PnP Monitor       Monitor Model: unknown          Monitor Id: SEC3959         Native Mode: 1366 x 768(p) (59.987Hz)         Output Type: Internal         Driver Name: igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igdumdim32,igd10iumd32,igd10iumd32 Driver File Version: 9.18.0010.3071 (English)      Driver Version: 9.18.10.3071         DDI Version: 11      Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1        Driver Model: WDDM 1.2 Graphics Preemption: DMA  Compute Preemption: Thread group   Driver Attributes: Final Retail    Driver Date/Size: 3/20/2013 00:31:46, 8647680 bytes         WHQL Logo'd: Yes     WHQL Date Stamp:   Device Identifier: {D7B78E66-4226-11CF-7378-6A39B4C2C435}           Vendor ID: 0x8086           Device ID: 0x0166           SubSys ID: 0x1960103C         Revision ID: 0x0009  Driver Strong Name: oem4.inf:5f63e5341859ec8c:iIVBM0:9.18.10.3071😛ci\ven_8086&dev_0166&subsys_1960103c      Rank Of Driver: 00E00001         Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C         DXVA2 Modes: DXVA2_ModeMPEG2_VLD  DXVA2_ModeMPEG2_IDCT  DXVA2_ModeWMV9_IDCT  DXVA2_ModeVC1_IDCT  DXVA2_ModeH264_VLD_NoFGT     Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering                      {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch                      {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend                      {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering                      {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch                      {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend                      {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering                      {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch                      {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend                      {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering                      {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch                      {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend                      {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering                      {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch                      {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend                      {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering                      {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch                      {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend                      {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering                      {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch                      {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend                      {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering                      {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch                      {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend        D3D9 Overlay: Supported             DXVA-HD: Supported        DDraw Status: Enabled          D3D Status: Enabled          AGP Status: Enabled

------------- Sound Devices -------------             Description: Speakers / HP (IDT High Definition Audio CODEC)  Default Sound Playback: Yes  Default Voice Playback: Yes             Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_76E0&SUBSYS_103C1960&REV_1003         Manufacturer ID: 1              Product ID: 100                    Type: WDM             Driver Name: stwrt64.sys          Driver Version: 6.10.6454.0000 (English)       Driver Attributes: Final Retail             WHQL Logo'd: Yes           Date and Size: 2/5/2013 06:59:48, 544768 bytes             Other Files:         Driver Provider: IDT          HW Accel Level: Basic               Cap Flags: 0xF1F     Min/Max Sample Rate: 100, 200000 Static/Strm HW Mix Bufs: 1, 0  Static/Strm HW 3D Bufs: 0, 0               HW Memory: 0        Voice Management: No  EAX(tm) 2.0 Listen/Src: No, No    I3DL2(tm) Listen/Src: No, No Sensaura(tm) ZoomFX(tm): No

--------------------- Sound Capture Devices ---------------------             Description: Internal Microphone Array (IDT High Definition Audio CODEC)   Default Sound Capture: Yes   Default Voice Capture: Yes             Driver Name: stwrt64.sys          Driver Version: 6.10.6454.0000 (English)       Driver Attributes: Final Retail           Date and Size: 2/5/2013 06:59:48, 544768 bytes               Cap Flags: 0x1            Format Flags: 0xFFFFF

            Description: Stereo Mix (IDT High Definition Audio CODEC)   Default Sound Capture: No   Default Voice Capture: No             Driver Name: stwrt64.sys          Driver Version: 6.10.6454.0000 (English)       Driver Attributes: Final Retail           Date and Size: 2/5/2013 06:59:48, 544768 bytes               Cap Flags: 0x1            Format Flags: 0xFFFFF

------------------- DirectInput Devices -------------------       Device Name: Mouse          Attached: 1     Controller ID: n/a Vendor/Product ID: n/a         FF Driver: n/a

      Device Name: Keyboard          Attached: 1     Controller ID: n/a Vendor/Product ID: n/a         FF Driver: n/a

      Device Name: HP Wireless Button Driver          Attached: 1     Controller ID: 0x0 Vendor/Product ID: 0x0001, 0x0001         FF Driver: n/a

Poll w/ Interrupt: No

----------- USB Devices ----------- + USB Root Hub | Vendor/Product ID: 0x8086, 0x1E2D | Matching Device ID: USB\ROOT_HUB20 | Service: usbhub | Driver: usbhub.sys, 6/30/2013 20:42:09, 623448 bytes | Driver: usbd.sys, 6/30/2013 20:42:09, 21848 bytes | +-+ Generic USB Hub | | Vendor/Product ID: 0x8087, 0x0024 | | Location: Port_#0001.Hub_#0001 | | Matching Device ID: USB\Class_09 | | Service: usbhub | | Driver: usbhub.sys, 6/30/2013 20:42:09, 623448 bytes | | Driver: usbd.sys, 6/30/2013 20:42:09, 21848 bytes

---------------- Gameport Devices ----------------

------------ PS/2 Devices ------------ + Standard PS/2 Keyboard | Matching Device ID: *PNP0303 | Service: i8042prt | Driver: i8042prt.sys, 7/25/2012 21:28:51, 112640 bytes | Driver: kbdclass.sys, 7/26/2012 00:00:52, 48368 bytes | + Synaptics SMBus ClickPad | Matching Device ID: *syn1e89 | Upper Filters: SynTP | Service: i8042prt | Driver: SynTP.sys, 4/24/2013 04:16:22, 495856 bytes | Driver: SynTPAPI.dll, 4/24/2013 04:16:08, 264432 bytes | Driver: SynCOM.dll, 4/24/2013 04:16:04, 1060080 bytes | Driver: SynTPRes.dll, 4/24/2013 04:16:16, 13754096 bytes | Driver: SynTPCpl.dll, 4/24/2013 04:16:14, 2098928 bytes | Driver: SynCntxt.rtf, 4/23/2013 21:38:04, 11953452 bytes | Driver: SynZMetr.exe, 4/24/2013 04:16:02, 270064 bytes | Driver: SynMood.exe, 4/24/2013 04:15:56, 261872 bytes | Driver: SynTPEnh.exe, 4/24/2013 04:15:58, 3053808 bytes | Driver: SynTPCOM.dll, 4/24/2013 04:16:10, 171248 bytes | Driver: Tutorial.exe, 4/24/2013 04:16:02, 339696 bytes | Driver: InstNT.exe, 4/24/2013 04:15:52, 276208 bytes | Driver: SynISDLL.dll, 4/24/2013 04:16:08, 249584 bytes | Driver: SynUnst.ini, 4/24/2013 16:40:08, 1411665 bytes | Driver: SynTPHelper.exe, 4/24/2013 04:16:00, 183024 bytes | Driver: SynapticsReflash.exe, 4/24/2013 04:15:54, 1086704 bytes | Driver: SynPivotRotate.mpg, 4/9/2009 20:04:14, 770663 bytes | Driver: SynChiralRotate.mpg, 9/17/2008 16:13:08, 382277 bytes | Driver: SynFlick.mpg, 9/3/2008 14:27:28, 737975 bytes | Driver: SynPinch.mpg, 9/3/2008 14:27:28, 286463 bytes | Driver: SynMomentum.mpg, 9/3/2008 14:27:28, 246230 bytes | Driver: SynLinearVHScroll.mpg, 9/3/2008 14:27:28, 929103 bytes | Driver: SynChiralVHScroll.mpg, 9/3/2008 14:27:28, 1620778 bytes | Driver: SynTwoFingerVHScroll.mpg, 3/16/2009 12:44:00, 746464 bytes | Driver: SynPivotRotate_ChiralRotate.mpg, 4/9/2009 20:04:14, 1142810 bytes | Driver: SynThreeFingerFlick.mpg, 3/16/2009 12:44:00, 633621 bytes | Driver: SynThreeFingersDown.mpg, 3/16/2009 12:44:00, 215907 bytes | Driver: SynTwistRotate.mpg, 3/3/2011 18:28:40, 1826816 bytes | Driver: SynChiralTwistRotate.mpg, 3/7/2011 18:39:22, 2998272 bytes | Driver: StaticImg.html, 12/18/2009 12:23:12, 968 bytes | Driver: StaticImg.png, 12/14/2009 14:49:44, 107143 bytes | Driver: SynSysDetect.js, 6/14/2012 17:12:12, 1419 bytes | Driver: Syn2FingerScrolling.wmv, 12/17/2009 21:09:58, 336563 bytes | Driver: Syn3FingerFlick.wmv, 12/17/2009 21:09:58, 571445 bytes | Driver: Syn4FingerFlick.wmv, 2/24/2011 19:10:40, 795115 bytes | Driver: Syn4FFlickVNB.wmv, 4/20/2011 21:22:54, 628121 bytes | Driver: SynSmartSense.wmv, 12/13/2012 13:59:14, 370121 bytes | Driver: SynSmartSenseNB.wmv, 4/20/2011 21:22:54, 358939 bytes | Driver: Syn4FingerFlickUpDown.wmv, 2/24/2011 19:10:40, 426019 bytes | Driver: Syn4FingerFlickUpDownNB.wmv, 2/25/2011 18:42:30, 291835 bytes | Driver: Syn4FingerFlickLeftRight.wmv, 5/11/2011 23:25:32, 588931 bytes | Driver: Syn4FingerFlickLeftRightNB.wmv, 5/11/2011 23:25:50, 588931 bytes | Driver: Syn3FingerPress.wmv, 12/17/2009 21:09:58, 112893 bytes | Driver: SynEdgeMotion.wmv, 12/17/2009 21:09:58, 325411 bytes | Driver: SynLinearScrolling.wmv, 12/17/2009 21:09:56, 258289 bytes | Driver: SynMomentum.wmv, 12/17/2009 21:09:58, 146439 bytes | Driver: SynMomentumScrolling.wmv, 12/17/2009 21:09:58, 604961 bytes | Driver: SynPinchZoom.wmv, 4/13/2010 20:20:44, 426019 bytes | Driver: SynBlackScreen.wmv, 3/16/2012 13:27:44, 14729 bytes | Driver: SynPivotRotate.wmv, 12/17/2009 21:09:58, 481959 bytes | Driver: SynTwistRotate.wmv, 3/3/2011 18:28:40, 437231 bytes | Driver: SynCoverGesture.wmv, 3/1/2010 20:22:38, 146469 bytes | Driver: SynChiralRotate.wmv, 12/17/2009 21:09:58, 191197 bytes | Driver: SynChiralScrolling.wmv, 12/17/2009 21:09:58, 783933 bytes | Driver: SynCoastingScrolling.wmv, 12/17/2009 21:09:56, 381321 bytes | Driver: SynPointing.wmv, 3/1/2010 20:22:56, 124105 bytes | Driver: SynPalmCheck.wmv, 3/1/2010 20:22:56, 370121 bytes | Driver: SynSensitivity.wmv, 3/1/2010 20:22:56, 258349 bytes | Driver: SynWindowConstrained.wmv, 3/1/2010 20:22:56, 336659 bytes | Driver: SynSlowMotion.wmv, 2/9/2012 20:40:46, 1145627 bytes | Driver: SynConstrainedMotion.wmv, 3/1/2010 20:22:56, 414981 bytes | Driver: SynTapping.wmv, 3/4/2010 19:40:28, 79347 bytes | Driver: SynButtons.wmv, 3/1/2010 20:22:56, 79377 bytes | Driver: SynTouchStykSelect.wmv, 3/1/2010 20:22:56, 124105 bytes | Driver: SynTouchStykButton.wmv, 3/1/2010 20:22:56, 135287 bytes | Driver: SynTouchStykSensitivity.wmv, 3/16/2010 13:16:16, 224779 bytes | Driver: SynEdgeMotionDragging.wmv, 9/14/2010 18:02:48, 90529 bytes | Driver: SynEdgeMotionFixedSpeed.wmv, 9/14/2010 18:02:48, 90529 bytes | Driver: SynEdgeMotionPointing.wmv, 9/14/2010 18:02:48, 68165 bytes | Driver: SynEdgeMotionPressure.wmv, 9/14/2010 18:02:48, 101711 bytes | Driver: SynNoButtons.wmv, 6/8/2010 11:46:36, 45741 bytes | Driver: SynTapZones.wmv, 11/10/2010 17:07:52, 135257 bytes | Driver: SynLinearHScrolling.wmv, 11/10/2010 17:07:52, 224713 bytes | Driver: Syn2FingerHScrolling.wmv, 11/10/2010 17:07:52, 291805 bytes | Driver: SynTapHoldToDrag.wmv, 11/10/2010 17:07:52, 79347 bytes | Driver: SynTapLockingDrag.wmv, 6/5/2012 21:16:42, 135287 bytes | Driver: Syn1FingerClickNB.wmv, 11/10/2010 17:07:52, 68165 bytes | Driver: Syn1FingerClickDrag.wmv, 5/12/2011 19:54:32, 330277 bytes | Driver: Syn2FingerClickDrag.wmv, 4/29/2011 18:07:02, 651665 bytes | Driver: Syn2FingerFlickNB.wmv, 11/10/2010 17:07:52, 437261 bytes | Driver: Syn2FingerFlickLR.wmv, 10/30/2012 11:32:52, 332713 bytes | Driver: Syn2FingerHScrollingNB.wmv, 11/10/2010 17:07:52, 280623 bytes | Driver: Syn2FingerScrollingNB.wmv, 11/10/2010 17:07:52, 314199 bytes | Driver: Syn3FingerFlickNB.wmv, 11/10/2010 17:07:52, 537899 bytes | Driver: Syn3FingerPressNB.wmv, 11/10/2010 17:07:52, 101711 bytes | Driver: Syn4FingerFlickNB.wmv, 2/25/2011 18:42:30, 426049 bytes | Driver: SynButtonsNB.wmv, 11/10/2010 17:07:52, 79377 bytes | Driver: SynChiralRotateNB.wmv, 11/10/2010 17:07:52, 180015 bytes | Driver: SynChiralScrollingNB.wmv, 11/10/2010 17:07:52, 750387 bytes | Driver: SynCoastingScrollingNB.wmv, 11/10/2010 17:07:52, 370139 bytes | Driver: SynCoverGestureNB.wmv, 11/10/2010 17:07:52, 135287 bytes | Driver: SynEdgeMotionDraggingNB.wmv, 11/10/2010 17:07:52, 90529 bytes | Driver: SynEdgeMotionFixedSpeedNB.wmv, 11/10/2010 17:07:52, 90529 bytes | Driver: SynEdgeMotionPointingNB.wmv, 11/10/2010 17:07:52, 68165 bytes | Driver: SynEdgeMotionPressureNB.wmv, 11/10/2010 17:07:52, 101711 bytes | Driver: SynLinearHScrollingNB.wmv, 11/10/2010 17:07:52, 202349 bytes | Driver: SynMomentumScrollingNB.wmv, 11/10/2010 17:07:52, 582597 bytes | Driver: SynPinchZoomNB.wmv, 11/10/2010 17:07:52, 414837 bytes | Driver: SynPivotRotateNB.wmv, 11/10/2010 17:07:52, 437231 bytes | Driver: SynTapHoldToDragNB.wmv, 11/10/2010 17:07:52, 79347 bytes | Driver: SynTapLockingDragNB.wmv, 6/5/2012 21:16:42, 124105 bytes | Driver: SynTwistRotateNB.wmv, 3/3/2011 18:28:40, 448413 bytes | Driver: SynPointingNB.wmv, 11/11/2010 14:55:08, 124105 bytes | Driver: Syn2FingerMomentumVHScrolling.wmv, 11/11/2010 16:15:02, 895723 bytes | Driver: Syn2FingerMomentumVHScrollingNB.wmv, 11/11/2010 16:15:02, 862177 bytes | Driver: Syn2FingerMomentumVScrolling_win8.wmv, 8/27/2012 19:34:58, 597933 bytes | Driver: Syn2FingerMomentumVScrollingNB_win8.wmv, 8/27/2012 19:34:58, 586882 bytes | Driver: Syn2FingerMomentumHScrolling_win8.wmv, 8/27/2012 19:34:58, 575831 bytes | Driver: Syn2FingerMomentumHScrollingNB_win8.wmv, 8/27/2012 19:34:58, 564780 bytes | Driver: Syn2FingerVHCoasting.wmv, 11/11/2010 16:15:02, 1275941 bytes | Driver: Syn2FingerVHCoastingNB.wmv, 11/11/2010 16:15:02, 1242395 bytes | Driver: Syn2FingerVCoasting_win8.wmv, 8/27/2012 20:56:38, 653218 bytes | Driver: Syn2FingerHCoasting_win8.wmv, 8/27/2012 20:56:38, 852136 bytes | Driver: Syn2FingerVCoastingNB_win8.wmv, 8/27/2012 20:56:38, 653218 bytes | Driver: Syn2FingerHCoastingNB_win8.wmv, 8/27/2012 20:56:38, 796881 bytes | Driver: SynMomentumVHScrolling.wmv, 11/11/2010 16:15:02, 683265 bytes | Driver: SynMomentumVHScrollingNB.wmv, 11/11/2010 16:15:02, 660901 bytes | Driver: SynVHCoasting.wmv, 11/11/2010 16:15:02, 649779 bytes | Driver: Syn2FingerHScrolling_win8.wmv, 1/8/2013 02:52:54, 432126 bytes | Driver: Syn2FingerHScrollingNB_win8.wmv, 1/8/2013 02:52:54, 421117 bytes | Driver: SynChiralScrolling_win8.wmv, 12/25/2012 02:27:56, 819031 bytes | Driver: SynChiralScrollingNB_win8.wmv, 12/25/2012 02:27:56, 741716 bytes | Driver: SynLinearHScrolling_win8.wmv, 12/25/2012 02:27:56, 376913 bytes | Driver: SynLinearHScrollingNB_win8.wmv, 12/25/2012 02:27:56, 354811 bytes | Driver: SynLinearScrolling_win8.wmv, 12/25/2012 02:27:56, 354811 bytes | Driver: SynLinearScrollingNB_win8.wmv, 12/25/2012 02:27:56, 332709 bytes | Driver: SynPivotRotate_win8.wmv, 12/25/2012 02:27:56, 498534 bytes | Driver: SynPivotRotateNB_win8.wmv, 12/25/2012 02:27:56, 365880 bytes | Driver: SynTwistRotate_win8.wmv, 12/25/2012 02:27:56, 421135 bytes | Driver: SynTwistRotateNB_win8.wmv, 12/25/2012 02:27:56, 410084 bytes | Driver: SynEdgePulls.wmv, 7/25/2012 14:13:38, 365982 bytes | Driver: Syn4FingerFlick_win8.wmv, 7/27/2012 18:21:28, 598023 bytes | Driver: Syn4FingerFlickNB_win8.wmv, 7/27/2012 18:21:28, 564870 bytes | Driver: Syn2FingerScrolling.html, 10/4/2011 20:06:44, 2323 bytes | Driver: Syn2FingerFlick.html, 10/4/2011 20:06:44, 2319 bytes | Driver: Syn3FingerFlick.html, 10/4/2011 20:06:44, 2319 bytes | Driver: Syn4FingerFlick.html, 10/4/2011 20:06:44, 2319 bytes | Driver: Syn4FingerFlickUpDown.html, 10/4/2011 20:06:44, 2325 bytes | Driver: Syn4FingerFlickLeftRight.html, 10/4/2011 20:06:44, 2328 bytes | Driver: Syn3FingerPress.html, 10/4/2011 20:06:44, 2319 bytes | Driver: SynEdgeMotion.html, 10/4/2011 20:06:44, 2317 bytes | Driver: SynMomentum.html, 10/4/2011 20:06:44, 2315 bytes | Driver: SynPinchZoom.html, 10/4/2011 20:06:44, 2316 bytes | Driver: SynRotating.html, 10/4/2011 20:06:44, 2315 bytes | Driver: SynTwistRotate.html, 10/4/2011 20:06:44, 2318 bytes | Driver: SynCoverGesture.html, 10/4/2011 20:06:44, 2319 bytes | Driver: SynAccessibility.html, 10/4/2011 20:06:44, 2320 bytes | Driver: SynSmartSense.html, 10/4/2011 20:06:44, 2317 bytes | Driver: SynButtons.html, 10/4/2011 20:06:44, 2314 bytes | Driver: SynClicking.html, 10/4/2011 20:06:44, 2315 bytes | Driver: SynMultiFingerGestures.html, 10/4/2011 20:06:44, 2326 bytes | Driver: SynPalmCheck.html, 10/4/2011 20:06:44, 2316 bytes | Driver: SynPointing.html, 10/4/2011 20:06:44, 2315 bytes | Driver: SynScrolling.html, 10/4/2011 20:06:44, 2316 bytes | Driver: SynSensitivity.html, 10/4/2011 20:06:44, 2318 bytes | Driver: SynTapping.html, 10/4/2011 20:06:44, 2314 bytes | Driver: SynTouchStykButton.html, 10/4/2011 20:06:44, 2322 bytes | Driver: SynTouchStykSelect.html, 10/4/2011 20:06:44, 2322 bytes | Driver: SynTouchStykSensitivity.html, 10/4/2011 20:06:44, 2327 bytes | Driver: SynScrollingVertical.html, 10/4/2011 20:06:44, 2324 bytes | Driver: SynScrollingHorizontal.html, 10/4/2011 20:06:44, 2326 bytes | Driver: SynScrollingChiral.html, 10/4/2011 20:06:44, 2322 bytes | Driver: SynLockingDrags.html, 12/5/2011 20:49:30, 2319 bytes | Driver: SynEdgePulls.html, 7/25/2012 14:13:38, 2316 bytes | Driver: Syn2FingerScrolling_win8.wmv, 1/8/2013 02:52:54, 398973 bytes | Driver: Syn2FingerScrollingNB_win8.wmv, 1/8/2013 02:52:54, 387964 bytes | Driver: SynTappingNB.wmv, 11/11/2010 14:55:08, 68165 bytes | Driver: Syn2FingerRightClickNB.wmv, 4/11/2011 18:34:44, 101711 bytes | Driver: SynVHCoastingNB.wmv, 11/11/2010 16:15:02, 593869 bytes | Driver: SynEdgePullsNB.wmv, 7/25/2012 14:13:38, 343880 bytes | Driver: SynPalmCheckNB.wmv, 11/11/2010 14:55:08, 358939 bytes | Driver: SynLinearScrollingNB.wmv, 11/10/2010 17:07:52, 247107 bytes | Driver: SynSensitivityNB.wmv, 11/10/2010 17:07:52, 247167 bytes | Driver: SynMomentumNB.wmv, 11/10/2010 17:07:52, 135257 bytes | Driver: SynTapZonesNB.wmv, 11/10/2010 17:07:52, 135257 bytes | Driver: SynEdgeMotionNB.wmv, 11/10/2010 17:07:52, 314229 bytes | Driver: SynSlowMotionNB.wmv, 2/9/2012 20:40:46, 1090735 bytes | Driver: SynConstrainedMotionNB.wmv, 11/10/2010 17:07:52, 392617 bytes | Driver: SynWindowConstrainedNB.wmv, 11/11/2010 14:55:08, 325477 bytes | Driver: SynLinearVScroll.mpg, 9/3/2008 14:27:28, 518694 bytes | Driver: Ckp2FingerScrolling.mpg, 7/2/2009 18:56:20, 382935 bytes | Driver: Ckp3FingerDown.mpg, 7/2/2009 18:56:20, 153456 bytes | Driver: Ckp3FingerFlick.mpg, 7/2/2009 18:56:20, 569095 bytes | Driver: CkpChiralMotion.mpg, 7/2/2009 18:56:20, 420858 bytes | Driver: CkpClickDrag.mpg, 7/2/2009 18:56:20, 271447 bytes | Driver: CkpLinearScroll.mpg, 7/2/2009 18:56:20, 427998 bytes | Driver: CkpLRClick.mpg, 7/2/2009 18:56:20, 284073 bytes | Driver: CkpMomentum.mpg, 7/2/2009 18:56:20, 328085 bytes | Driver: CkpPinch.mpg, 7/2/2009 18:56:20, 309339 bytes | Driver: CkpPivotRotate.mpg, 7/2/2009 18:56:20, 605893 bytes | Driver: CkpPivotRotate2.mpg, 9/25/2009 20:46:08, 779912 bytes | Driver: CkpTouchpadDisable.mpg, 7/2/2009 18:56:20, 293736 bytes | Driver: SynCom.dll, 4/24/2013 04:16:06, 544496 bytes | Driver: SynTPCom.dll, 4/24/2013 04:16:12, 151280 bytes | Driver: i8042prt.sys, 7/25/2012 21:28:51, 112640 bytes | Driver: mouclass.sys, 7/26/2012 00:00:55, 45808 bytes | Driver: SynTPCo18.dll, 4/24/2013 04:16:10, 192240 bytes | Driver: WdfCoInstaller01009.dll, 8/7/2009 12:49:36, 1721576 bytes

------------------------ Disk & DVD/CD-ROM Drives ------------------------      

Drive: C:  Free Space: 612.3 GB Total Space: 688.7 GB File System: NTFS       Model: TOSHIBA MQ01ABD075

      Drive: D:  Free Space: 2.6 GB Total Space: 25.9 GB File System: NTFS       Model: TOSHIBA MQ01ABD075

      Drive: E:       Model: HL-DT-ST DVDRAM SP60NB50 USB Device     

Driver: c:\windows\system32\drivers\cdrom.sys, 6.02.9200.16384 (English), 7/25/2012 21:26:36, 174080 bytes

-------------- System Devices --------------      Name: Realtek PCIe GBE Family Controller Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_1960103C&REV_0C\4&36D44691&0&00E3    Driver: C:\Windows\system32\DRIVERS\Rt630x64.sys, 8.10.1226.2012 (English), 12/27/2012 20:01:36, 760032 bytes    Driver: C:\Windows\system32\RtNicProp64.dll, 1.02.0000.0004 (English), 12/27/2012 20:01:36, 74344 bytes

     Name: 3rd Gen Core processor DRAM Controller - 0154 Device ID: PCI\VEN_8086&DEV_0154&SUBSYS_1960103C&REV_09\3&11583659&0&00    Driver: n/a

     Name: Synaptics SMBus Driver Device ID: PCI\VEN_8086&DEV_1E22&SUBSYS_1960103C&REV_04\3&11583659&0&FB    Driver: C:\Windows\system32\DRIVERS\Smb_driver_Intel.sys, 16.05.0003.0003 (English), 4/24/2013 04:16:20, 33008 bytes    Driver: C:\Program Files\Synaptics\SynTP\SmbDrv.ini, 4/23/2013 21:53:44, 5685 bytes    Driver: C:\Windows\system32\WdfCoInstaller01009.dll, 1.09.7600.16385 (English), 8/7/2009 12:49:36, 1721576 bytes

     Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 1 - 1E10 Device ID: PCI\VEN_8086&DEV_1E10&SUBSYS_1960103C&REV_C4\3&11583659&0&E0    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.02.9200.16384 (English), 7/26/2012 00:00:55, 234224 bytes

     Name: Intel(R) Management Engine Interface Device ID: PCI\VEN_8086&DEV_1E3A&SUBSYS_1960103C&REV_04\3&11583659&0&B0    Driver: C:\Windows\system32\DRIVERS\HECIx64.sys, 8.01.0010.1275 (English), 7/12/2012 21:56:32, 62784 bytes

     Name: Realtek RTL8188EE 802.11bgn Wi-Fi Adapter Device ID: PCI\VEN_10EC&DEV_8179&SUBSYS_197D103C&REV_01\4&186AC5C6&0&00E0    Driver: C:\Windows\system32\DRIVERS\rtwlane.sys, 2012.06.1218.2013 (English), 4/13/2014 13:57:41, 2982104 bytes    Driver: C:\Windows\system32\drivers\vwifibus.sys, 6.02.9200.16384 (English), 7/25/2012 21:27:54, 24064 bytes

     Name: Intel(R) 7 Series Chipset Family SATA AHCI Controller Device ID: PCI\VEN_8086&DEV_1E03&SUBSYS_1960103C&REV_04\3&11583659&0&FA    Driver: C:\Windows\system32\DRIVERS\iaStorA.sys, 12.00.0007.1002 (English), 4/5/2013 19:45:42, 653808 bytes

     Name: Intel(R) USB 3.0 eXtensible Host Controller - 0100 (Microsoft) Device ID: PCI\VEN_8086&DEV_1E31&SUBSYS_1960103C&REV_04\3&11583659&0&A0    Driver: C:\Windows\system32\DRIVERS\UCX01000.SYS, 6.02.9200.16656 (English), 7/1/2013 20:41:47, 213336 bytes    Driver: C:\Windows\system32\DRIVERS\USBXHCI.SYS, 6.02.9200.16654 (English), 7/1/2013 20:41:47, 337752 bytes

     Name: Intel(R) HD Graphics 4000

Do you have another card other than that Intel Chip ? The chip is below minimum specs.

Try if lowering the graphics settings to a minimum helps.

If it's a laptop, there's not much you can do. They are usually not upgradable.

To lower the settings, go to your graphics options ingame. Lower everything to the minimum and turn off mirror reflections to start. If it works, you can start increasing again till you find the perfect settiing for you.

I've tried lowering the graphics settings, but the game is still crashing.  Is there something else that I can try?