sims 3 grey map glitch
so a few days ago I bought the sims 3 and when I went home and installed it I then went into the game to check it out and it was fine so I exited and I installed the sims 3 late night it looked fine ...
Forum Discussion
@puzzlezaddict I cant seem to find it ,I did find something called deviceconfig but there is nothing in it
@rubysunn It's unusual that the deviceconfig would be blank, but not unheard of. Please try loading the game a couple more times to see whether the file will generate the proper info—it's written to at the beginning of each play session. If that doesn't help, you can look for deviceconfig inside your old game folder and copy the info from there, if it exists.
Please also let me know whether your computer runs Windows or macOS. If Windows, list what kind of install this is (Origin, Steam, disc, some other source), and run a dxdiag and attach it to a post:
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
If you have a Mac, please post its full specs, as described here:
- @puzzlezaddict my computer runs windows and it was a disc installation
Here is the dxdiag
@rubysunn First, try running the Super Patch to fully patch your install. Even if you have before, it might repair something that's off with the game.
If that doesn't help, try updating your graphics card driver, which is from 2016. I don't think HP offers a newer one, but Intel does.
Just as a warning: Some HP laptops have software that blocks install of non-HP-approved drivers. If you get a message to the effect of you can't install this driver on this laptop, just back out and let me know.
- @puzzlezaddict I tried the super patch and it said that it couldn't determine the version of the application so I tried to update the drivers instead but it wouldn't let me
Featured Places
