sims 3 grey map glitch
so a few days ago I bought the sims 3 and when I went home and installed it I then went into the game to check it out and it was fine so I exited and I installed the sims 3 late night it looked fine ...
Forum Discussion
@rubysunn Please open the launcher and take a screenshot of the whole thing.
@puzzlezaddict which launcher ?
@rubysunn The Sims 3 launcher, the one with the Play button showing.
Here
@rubysunn I thought this install probably wasn't patched, and it's not. Did you buy the Sims 3 Complete Collection or something similar via disc? That would be why the Super Patcher didn't work.
- @puzzlezaddict I bought it via disc
- EA_Lanna
Community Manager
Hi @rubysunn,
The version number from the image is a good couple of years out of date which is odd. 🤔The super patcher should have worked but there's another option we can try here though to get that launcher up to the current patch.
Let's get this registered to your Origin/EA account with the game code that comes with the disc. 🙂 Once you've redeemed the game code on Origin, it should fix the issue with the out of date launcher. To redeem a game code on Origin, please check out this EA Help article for the steps: https://help.ea.com/en-us/help/origin/origin/origin-code-redemption-faq/
Please let us know how you get on with this.
- EA_Lanna
- EA_LannaHi @rubysunn,
It sounds like the code was redeemed by the original owner before you bought the disc. This means you won't be able to download the digital version of the game.
We're limited in the support we can offer for disc games unfortunately but I'd like to try uninstalling the game and Late Night and then in this order, reinstalling The Sims 3 base game, running the Super Patcher once more and then adding Late Night. I'm hoping the order of the installations will help.
- EA_Lanna @rubysunn What happened when you tried to run the Super Patch? If you got any error, it would be helpful to see a screenshot.
- @puzzlezaddict it wouldn't even start
@rubysunn The Super Patch wouldn't start, or the game? If it's the Super Patch, please double-check that you downloaded the correct one, and that it's its full size, which should be around 1.8 GB. The download that you want on this page:
is immediately under Cumulative Base Game 1.67 Super Patcher. It might also help to download it with a different browser.
If the game itself won't start after running the Super Patch, please run it again, and let it go to completion, which can take a few minutes depending on the speed of your hard drive.
