Forum Discussion
6 years ago
@puzzlezaddict. thank you for the reply. I tried all this, but the problem still exists. The MSI versions of both graphic drivers are now installed. I removed the game folder also from documents. and I also tested the services to eliminate, but the problem is still there and I do believe its the update of origin thats causing it.
puzzlezaddict
6 years agoHero+
@StrangeAngels Now that the driver situation is squared away, try another clean uninstall of Origin. Clear its cache first:
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
Then use Revo Uninstaller (the free version is fine, either regular or portable) to remove all traces of Origin, except for the Origin Games folder. Here's how:
- Quit Origin, then right-click on the Task Bar and open the Task Manager. Scroll through looking for Origin entries. If you find any, click on them and End Task.
- Download Revo Uninstaller from here (again, the free versions are fine).
- Install Revo, open it, and uninstall Origin. When it's finished, Revo will ask you which cleaning method you want to use. Select "Moderate" and then Browse.
- If Revo finds any remaining registry entries, select all, delete, and click Next.
- Revo will display "Remaining Data and Folders. Select all of them except for the "Origin Games" folder. (This is where TS3 and other Origin games are located.) Delete the rest.
- Restart your computer.
Next, download and install Origin—the regular version, not the beta. Here's the direct download link:
http://download.dm.origin.com/origin/live/OriginSetup.exe
Be sure to run both the ThinSetup (the installer) and Origin itself as an admin: right-click on each and select "Run as Administrator." Let me know how it goes.
(Thank you @holger1405, as always; you're wonderful.)
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