Sims 3 Into the Future issues

Hey when i try to download The Sims 3 into the future in to my game it says the product code has already been used can you help at all please? and the product code is <removed for security reasons> can you please help?

technical issues

1 Reply

crinrict
Hero+
12 years ago
You need to contact a Customer Support game advisor for this

Game advisors can be found through live chat.

https://help.ea.com/en/contact-us/

Set your language to US at the bottom

Click on Contact a game advisor

Describe your issue with a few words

Click on Find a Solution

Select Product: ex: The Sims 3 or Origin

Select Issue Type: ex: Billing/Purchasing or Account Management

Select Platform: PC

Click Find solution

Scroll down and click I still need help

Click Chat Now to chat with a Game Advisor

With Pics here: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html