Sims 3 Island Paradise Game play problem is a built in scam

like so many others i have been buying sims 3 expansions little glitch here and their but whatever it's what it is.bought sims 3 island paradise and now i have a freezing problem,is it to much to ask that if you spend your money on a product that it should work(or at least have a patch).then i now hear that this freezing problem is on porpose ''that's what alot of people saying to me''.now i'm an old man who understands very little about computers,but the most disapointing thing of this all is i buy EA games was one of my favorite companies,but if you do this on porpose than it's a sighn that maybe i should buy other companies games.i tried to buy simpoints acouple days ago but got interupted by work related problems,i know what i know now thank the lord you did not get anymore money out of me.until you make a patch to fix what you sabotaged,i will no longer spend any money on EA games again also will make it a point to enlighten everybody i can about your scam.companies should not put out products that have a problem built into it on porpose,that's not right.i will do my best to gather anybody that i can with  complaints about sims 3 island paradise to lodge complaints to better business to look into EA games for releasing products with glitches put into it.         thank you for your time          daniel young