SIMS 3 ISSUES! LETS SORT THIS OUT!!
Now I have seen SO SO many people have issues with sims 3 on mac, or just in general, and now I am one of them! Purchased Sims 3 starter pack ( Sims 3 base + late night & high loft stuff ) and insta...
Forum Discussion
@sammykolo54 wrote:This is very frustrating. I just bought the Sims 3 starter pack yesterday and tried uninstalling both origin and the Sims 3 again itself 3 times. Had I known this many people had these problems I never would have downloaded it. I would really just like a refund but calling somebody doesn't seem to be available either. Such a waste of money.
I am sorry to hear of the problems you are having especially when you have only just started playing Sims, its not really a good advertisment is it!!!!
Anyway, I would if I were you contact the advisors on EA.com and they may either be able to help you (unlikely) or as they have done with me pass your problem to the techies. In my case my problem has supposededly been bumped up as it is I am sure an easy problem for them to sort out however as I said in my previous message I have been waiting for 3 weeks without even a message from the specialized team as they call them.
Your problem is more complicated than mine I suspect though I am not very technical and don't work for EA or anyone remotely like them - in fact I am on sick leave at the moment - I am not in a position to know what your problem is , however you say that calling someone is not available, well this is not the case. As I said you can speak to advisors if you contact EA.com. You will find that you have to work your way through a few things first, but its not difficult, and you can chat to a real person believe it or not LOL!!! They are very frustratingly friendly, and I think probably do what they can, but in my case its be passed on, but maybe they will be able to help you.
Best of luck
How do I contact the advisers? I'm having issues with Origin, but I can't figure out where to post my question. You're the first person I asked.
- hope this helps you http://eahelp.ea.com/en/contact-us/new/ 1. click on the blue link 2.choose your product in the search menu after that click on next 3 select your platform pc, android , wii...etc click next 4 choose topic in the search menu for example code then in the menu that apperars under that type in something about the issue for example regestration code click next 5 click the orange live chat to chat with an advisor
@4thesims3 wrote:How do I contact the advisers? I'm having issues with Origin, but I can't figure out where to post my question. You're the first person I asked.
Well, I do hope you get help from these so called advisors. I am still not able to use my Sims account, I cant purchase anything, other than Sim Points from Origin, and now I cannot even get into my account page. I tried to speak to someone about it on Sunday and they introduced themselves and gave me a very curt answer, the same one as usual - 'Its been passed to our specialised team' - and I still had things I wished to say but I was just ignored. I had no more replies from this guy I must have tried to get him to speak to me for about 1/4 of and hour, but nothing so I ended the chat. I have had no emails from them and OK I can still play the games but the fact that I cant get into my account to see my badges or any messages and get into my account details to check what account details they have is totally unacceptable.
I have found that a number of the advisors are very good, but after all the problems I have had, being ignored as I was on Sunday was just about the straw that broke the camels back!!!!
I hope you get sorted, let me know!!!!
