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Hi, just wondering if you managed to fix the problem? I'm having that exact same issue myself - login appears to be completely fine, until I try and upload something. Any help would be much appreciated!!
@Jaime_Girl84 Sometimes the exchange stops functioning for a few hours or even a day. But if the issue is on your end, you can try clearing all of your browser caches. Be sure to uncheck the box to preserve data for favorites.
If that doesn't help, you can change your password (try using https://store.thesims3.com/ if you're having trouble) and then clear your caches again. The other thing you can do is look in Downloads inside your game folder—it's in Documents\Electronic Arts\The Sims 3\Downloads—and trash the file that's labeled [your email].bin. Then clear caches again and see if it changes anything.
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